Fitness App
Total ratings
4.63
(Rating count:
390)
Review summary
Pros
- Great club with amazing group class instructors and plenty of equipment
- Once it works, the app provides an immersive and informational experience
- The app can function well with help from gym staff
Cons
- App is slow, clunky, and difficult to use
- Frequent login issues and problems with account access
- Technical support is unhelpful and known issues persist
Most mentioned
- Login and account access issues
- Slow and unresponsive app performance
- Needs better integration with fitness trackers
Upgrade to see all 20 reviews
User reviews
Recent rating average:
3.00
All time rating average:
4.63
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2024-11-08 | FALLON CALDWELL | SOOOO READY TO START .... < THE SIGHTS I GOT VIEWING THIS GYM WAS A PLUS > | |
2024-07-28 | Lee Brock | Quite the upgrade from the old app | |
2024-06-07 | D'Andre Leday | Great App for a great place I love to go and is very thankfuk for. Meeting some good people out of there and takes a lot of stress off me some days and nights as well. | |
2024-02-23 | Kimberly Jamison | I wasn't able to log into my app for a while, but the GM at my local club 4 was able to troubleshoot the issue and got it fixed within 24 hours. | |
2024-01-30 | Hesper Gamp | The club is great. This app is extremely slow and clunky. In fact, it's probably the most difficult to use app in terms of slowness and use. It's disappointing. | |
2024-01-09 | Felton Mathews | Great app once got Google play up and running. | |
2023-04-19 | Jazmon Williams | I don't know why but I no longer can message anyone. My trainer is sending me stuff but I can't reply | |
2022-09-14 | Swipent | I have reset my password and used the correct log in info, but it does not work. App is broken. | |
2022-08-30 | Nick Jackson | Cant sign in. Ive tried "forgot password" route many times and have checked spam. I know for a fact I have the right email because they send me billing notification too it. | |
2022-08-17 | cecilia Carreras | New member and can not access app. The "resend invite" does not email me. I try to call the club goes to a voicemail about reaching somoene exension. I had better luck accessing Planet Fitness app then this app. Im going to rethink my membership. |
Upgrade to see all 20 reviews