Toters: Food Delivery & More
Get Deliveries from your favorite local store or restaurant
Total ratings
3.28
(Rating count:
15,829)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Offers discounts
- Responsive customer support on some occasions
- Fast delivery when issues are resolved
Cons
- Unreliable customer support
- Frequent order inaccuracies and missing items
- App malfunctions and slow performance
- High service fees and expensive groceries
- Issues with coordinating deliveries and communication
Most mentioned
- Poor customer support
- Order mistakes
- App crashes or won't open
- Delivery delays
- Unprofessional staff and drivers
Upgrade to see all 27 reviews
User reviews
Recent rating average:
1.50
All time rating average:
3.28
Upgrade to see all 27 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-13 |  | | Very bad experience from this my order not always complete and sometimes when u order in supermarket they give me not good veggies and fruits |
| 2024-12-04 |  | | The app no longer shows the driver on the way to my location! |
| 2024-12-03 |  | | I been using this app for longer than i remember. But that has now came to an end due to the following reason. I ordered groceries from toters fresh. Once the order arrived it was missing an item. I messaged support and they told me that they would reimburse me by adding the items price into my wallet. I was like ok good. But NO! THEY DIDN'T EVEN REIMBURSE ME. THE SUPPORT GUY JUST SAID I WOULD. NO MONEY WAS ADDED. STRAIGHT THEFT! This is why I deleted my account. |
| 2024-12-03 |  | | Call feature doesn't work and I have trouble with it every time I make an order |
| 2024-12-02 |  | | I keep trying to create an account, they ask for my phone number, I plug it in and wait. I never receive the code, neither by SMS nor by WhatsApp. I even contacted support twice and not once did they respond... |
| 2024-11-23 |  | | Fresh super market in toters is the baddest experience you may have, call center team doesn't follow up, no one calls the client, 3 times same ussue in a row, they don't know how to run a tech App, always no exchange with drivers and no one informs them in advance to bring change, use noknok instead fast and convenient đź‘Ť |
| 2024-11-21 |  | | Worst delivery app, extremly unprofessional staff from employees to most drivers.... |
| 2024-11-20 |  | | The App is good although there is one PROBLEM I hope it gets fixed .. which is the app doesn't open when VPN is on . |
| 2024-10-24 |  | | it was so good now i made an order and thr app isn't opening nth is working and my order will go and i would have taken time from sm1 that is getting it for me bc the app isn't working |
| 2024-10-19 |  | | It was one of the best delivery apps previously, but now it's absolutely worst delivery app, will never use it again it's such a nightmare. |
Upgrade to see all 27 reviews