TopView Redeem
Our new app is designed for ticket redemption only.
Total ratings
3.05
(Rating count:
135)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Informative and friendly staff
- Great way to see New York
- User-friendly app
Cons
- Long wait times for buses
- Rude and disrespectful staff
- Poor audio quality and lack of information on landmarks
- Delayed buses and poor service
- Inaccurate app information and frequent crashes
Most mentioned
- Buses often delayed or did not arrive
- Staff were rude
- Long wait times for buses
Upgrade to see all 20 reviews
User reviews
Recent rating average:
2.10
All time rating average:
3.05
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-07-01 |  | | Total scam, full bus come every 45 minutes, no place to get inside and on top. Even when you get in , the bottom of the bus is oven hot. |
| 2024-06-25 |  | | Terrible. The buses rarely show on time. The sound system barely work and out of tune of where you are. App gives you limited detail. |
| 2024-06-18 |  | | This would have been 5 stars if we hadn't had to wait over an hour for the blue route trip, and also if the Ellis Island Ferry had actually completed the route as advertised and sailed under the 2 bridges. The ferry was included in the price of the bus tour ticket, but wasn't really that good. We simply sailed in front of the Statue of Liberty, not around it. Don't be ripped off by the crew to the tune of an extra 20 dollars just to sit outside on the deck, on uncomfortable seats. |
| 2024-06-15 |  | | Extremely poor service!! Drivers were rude, quality of buses is pathetic with no Air conditioning despite of high heat in New york. Avoid using this. |
| 2024-04-04 |  | | The view is not good. We did not hop on and off. Night tour sucked. The host was ok |
| 2024-01-26 |  | | Makes you update nearly every day but wipes out your bookings |
| 2024-01-25 |  | | Very informative and friendly we've done the downtown tour, the uptown tour, and the night tour which Michael made very entertaining and interesting and even though on a wet January night we thoroughly enjoyed it Michael made this tour and thankyou for the birthday song for my husband we would 100 percent recommend topview x |
| 2023-12-27 |  | | The app is ok but wait in line 40 minutes for a bus on each stop is not ok. Ny service is bad choose another company's |
| 2023-12-26 |  | | Long Long Long wait. The staff were rude as hell. We paid to see the Brooklyn Bridge and we didn't. Very bad don't go with them |
| 2023-09-07 |  | | Great experience. Very helpful staff all over city who were approachable |
Upgrade to see all 20 reviews