TTLock

Global Provider of Solutions for Smart Locks

TTLock

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App stats

By: Smart Lock

Users: 1,526,600

11.66K

Rating: 3.09

(2,853)

9 new ratings

Version: 7.7.4 (Last updated: 2024-12-03)

Creation date: 2015-12-23

Email: ch*****@sciener.com

URLs: Website ,Privacy policy

Permissions

Device & app history: retrieve running apps, read sensitive log data

Contacts: read your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files:

erase USB storage
access USB storage filesystem
read the contents of your USB storage
modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Other:

read Home settings and shortcuts
receive data from Internet
view network connections
read battery statistics
pair with Bluetooth devices
access Bluetooth settings
change network connectivity
connect and disconnect from Wi-Fi
full network access
control Near Field Communication
run at startup
draw over other apps
control vibration
prevent device from sleeping
modify system settings
toggle sync on and off
install shortcuts

Ranking

# 46,141 ▲ 158

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App summary

Analyze keywords

TTLock is a global provider of solutions for smart locks. We provide PCB and softwares for lock manufactures and vertical markets. There are more than 25 languages in it. Welcome to TTLock smart life.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Good features when used with a gateway for remote access.
Ability to generate temporary codes and invite users.
Easy to install and generally user-friendly interface.
Fingerprint access works for some users after setup.
Passage mode is appreciated for keeping the door open temporarily.

Cons

App frequently has connectivity issues with Bluetooth.
Notifications for unlock events are unreliable.
Customer service is difficult to reach or nonexistent.
Many users experience bugs and issues with the app.
Lock may stop working unexpectedly, causing frustration.

Most mentioned

Problems with Bluetooth connectivity.
Issues with notifications not working.
Difficulty in reaching customer support.
Unreliable performance of the app.
Frustration over needing a gateway to enable certain features.

User reviews

works but is very very annoying. EVERY MOVE YOU MAKE the pop up prompt requesting to turn on your Bluetooth shows up and holds your screen hostage. very annoying! made me start to look for other brands that use a different software app to control the items... if I'm operating remotely Bluetooth will not work because I'm remote. this response is for the question of is Bluetooth already turned on

Champion Playerdo, 2024-10-31

Answer to common question: When Ttlock asked for a password to link Alexa, it wants the TTLOCK user name and password, NOT your Amazon password. I left a previous review complaining about the same thing. The random characters don't seem to matter. I did have to enter the information twice. As for the app itself, it still socks. It's not very intuitive and is obviously a Chinese translation. There's quite a learning curve, but it can be figured out with patience.

Frank, 2024-10-29

Really impressive features. I actually like the app and so long as you follow the instructions it will work for you too. Obviously bluetooth has its limitations and so long as you have invested in the hub for the lock to connect to the internet and all are in range then it works fine. I like passage mode so you can keep the door open for short periods and the fact the you can invite people or issue temporary codes. being able to operate from a distance has been great for the unexpected.