Craftsy
Improving lives with creativity
Total ratings
1.77
(Rating count:
933)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Content and classes are well-produced and enjoyable.
- Supports casting and plays videos quickly.
- Some free classes available.
Cons
- App frequently logs users out and does not remember login credentials.
- Difficult navigation and poor organization of classes.
- Inconsistent access to purchased classes and premium content.
- Auto-renewal and refund processes are problematic and confusing.
- User interface issues raise concerns about security and usability.
Most mentioned
- Problems with logging in and staying logged in.
- Concerns regarding auto-renewal and subscription cancellations.
- Frustration with app navigation and finding classes.
- Quality content but disappointing app performance.
- Issues with account details and membership recognition.
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User reviews
Recent rating average:
1.10
All time rating average:
1.77
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-16 |  | | Signed up via a very misleading promotion. Quickly discovered that nothing of worth was included in the membership; you have to pay MORE for additional content that also doesn't look worth it. You cannot cancel within app, must contact via email. Currently awaiting response about refund and account closure. Save the headache & space on your phone and just go to YouTube! |
| 2024-12-11 |  | | App doesn't work. It would be great to log in and use the app as intended but it won't allow that. Constantly says invalid credentials despite those same credentials working in the Web browser. The troubleshooting instructions fixed nothing. This problem has been tested across 4 devices and the issue is present on each one. Just fix the app and stop being lazy. Wish I could subtract a star |
| 2024-11-20 |  | | Signed up for a free year subscription. Immediately found out why it was free. Almost every class I was interested in was $10-$20. There are some free classes which are nice. I cancelled my subscription so it won't renew. I am wondering if I had not had the free first year if the classes would still be extra... |
| 2024-11-15 |  | | Got a free subscription for a year from TMobile. A week later I didn't realize I got charged $122 on my credit card. When I realized it, I was told by Craftsy support by email, that there is no way they can refund me, they don't have my payment information. I'd have to contact Play Store. Play Store told me they couldn't refund me, cause of their new refund policies. Basically stole $122 from me. I don't even use the app. 😡 Believe the bad reviews. Videos on this app, you can find on YouTube. |
| 2024-09-17 |  | | I honestly don't even feel comfortable logging in until the UI is fixed. The text labeling the login fields is clearly not displaying as it should. I just purchased a gold member ship and was excited to see there was an app so I guess i will stick to the website for now and check back on the app later to see if theres improvements. Having UI issues like that sets off red flags as thats not something you should trust in terms of cybersecurity. |
| 2024-07-16 |  | | Lovely craft site that is deceptive. They give you a cheap starting price. I paid $1.00. then they auto-renew for $113 with no warning and nothing on their app telling you how to stop it. I finally found a number buried in some small print. When I called them, they offered to renew at $9.00! Just make the auto-renewal $9.00. Such a scam. Thankfully my bank marked it as potentially fraud and notified me. Do better people. If it's a good site, it would be easy to cancel. |
| 2024-03-31 |  | | This is a really bad app. The design is not intuitive at all. It's also unclear how you manage your membership or payment options. I got a free subscription for a year through T-Mobile Tuesday and a couple days later they simply canceled my subscription without explanation. Now, if I try to access any of the content, it prompts me to get a membership again. The app just gives sketchy vibes like it was made by some guy on Fiverr. I wouldn't recommend, there is plenty of free content on YouTube. |
| 2024-03-27 |  | | I must admit this app is terrible! I have had a Gold membership for a couple of years but not through Google. I purchased the membership through the website and that's what I would recommend. You can turn off the auto renew through them months ahead of time. Other than that they do have quite the barage of classes and instructional material for everything and anything you would like to learn "Craftsy"! That said I've been happy so far except with this app that needs major improvements! |
| 2024-03-15 |  | | Good luck canceling a subscription/membership. I looked online 2 days before my membership was supposed to renew to make sure it wouldn't renew. Everything looked set appropriately. No mention in that section that I needed to go through Google. They renewed even though the renewal was turned off. Google says contact the developer, the developer says to go to Google. If I could give a negative star rating I would. Craftsy is horrible and shady. Don't install the app or sign up. |
| 2024-01-25 |  | | Doesn't work right. Great idea that needs fixed. I'm signed in, own hundreds of purchased classes and patterns, and not one title shows up in "My Stuff" tabs, not even current offerings. I can watch classes due to my premium membership, but only current offerings, which don't show that they're owned even if they are. Retired classes can only be seen on the web browser, which works better on laptop. My favorited classes list doesn't show, either. And the app doesn't save my watching progress. |
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