Manage shop with your phone
TikTok Shop Seller Center
App stats
By: TikTok Pte. Ltd.
Users: 31,299,353
277.66K Rating: 4.53
1,688 new ratings
(279,338)
Creation date: 2023-05-25
Email: e-*****@tiktok.com
URLs: Website ,Privacy policy
Permissions
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Other:
- read Home settings and shortcuts
- write Home settings and shortcuts
- receive data from Internet
- view network connections
- full network access
- control vibration
- prevent device from sleeping
- install shortcuts
- uninstall shortcuts
Other platforms
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App summary
TikTok Shop Seller Center App enables sellers to manage their TikTok Shop via mobile phone. Available features including but not limited to seller registration, product management, order management, return&refund management, customer service and data analysis.
User reviews
Pros
- Allows sellers to sell products without monthly fees
- Offers opportunities to reach a larger audience through TikTok
- Relatively simple navigation once familiarized
Cons
- Complicated verification process requiring excessive personal information
- Poor customer support and communication
- Frequent technical issues and bugs within the app
- Strict and confusing policy enforcement leading to account suspensions
Most mentioned
- Verification process is frustrating and overly complicated
- Customer service is lacking and unhelpful
- Technical issues and bugs are prevalent
- Difficulty logging into accounts or accessing features
- Negative experiences with account suspensions without clear reasoning
User reviews
They want WAY too much personal information to allow you to sell. I feel like I have submitted 3 different ID verifications JUST to sell on this platform. The last step is they want a busness ID and a picture of your tax information.... I use my ssn because I'm a small business with no employees.. This seems a little overkill. I put my ssn for the business ID with another picture of my ID and another picture with an explanation of why I'm using my ID and not tax info. We will see if they accept
It is very frustrating that once they verify the details, the account is permanently suspended after 4 days. The reason given, that the seller did not comply with the registration guidelines, does not provide any specific details about which documents or information were non-compliant. How am I supposed to know the issue? You need to first work on your platform before launching it. We are a brand with more than 7 years. Showing only two appeal attempts allowed, I do not want to risk losing atemp
Too new of a platform and not well tested before putting out to public. Very limited categories to list items in and upon entering my second item it was flagged as having wrong category and yet it's the same category as my first item which is also some steel. Customer support is slow as way too long to fix this issue. Think there are better platforms out there like etsy and eBay and let tiktok shop figure it out first. Update 11-14-24 trying to change from personal to business account, what a fu
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