Tata AIA Life Insurance
App allows to view policy details, pay premium, self-service & referral.
Total ratings
4.49
(Rating count:
29,164)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Seamless services and classy app experience
- Nice user interface
- Good app features related to insurance
Cons
- App frequently has bugs and crashes
- Poor customer service and communication
- Inability to view complete insurance information and fund details
Most mentioned
- Issues with app functionality after updates
- Frustration with customer care and support
- Need for better tracking of investments and fund performance
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User reviews
Recent rating average:
3.00
All time rating average:
4.49
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-25 |  | | The services are seamless. Some call centre agents not all may be naive since some may be on training but the app and services are classy, hassle free. 👍 |
| 2024-11-24 |  | | From the previous month the app is not working at all.the app is not opening also.kindly fix the bug. |
| 2024-11-24 |  | | After long time opening the app is not working. I guess because of previous update the app is not working. |
| 2024-11-24 |  | | Not able to open the app. I tried to open app it is showing red screen |
| 2024-11-22 |  | | It is good app, nice UI and ensures all the web features are provided. It would be great to have a feature where a user can see a graphical trend of all the Tata AIA funds over time |
| 2024-11-18 |  | | AppBar/Title bar UI goes under the status bar. Please maintain login state to avoid re login every time. Provide facility to update the details. |
| 2024-11-17 |  | | Doesn't allow in service like fund switch or allocation Its an application feature issue.. Not service issue.. Please respond after reading carefully |
| 2024-11-14 |  | | Showing too many bugs and not satisfied with its services. Made a verbal and written complaint yet action is pending |
| 2024-11-13 |  | | I got notification to update app so I have updated it but still it's giving notification continuously to update app. And when I came to play store and check, there is no update option. It's irritating to get this notification continuously. In last two days, I got update app notification 5-6 times. |
| 2024-11-11 |  | | Can't connect to customer care. Now I want to edit my comment Tata AIA has contacted and resolved the issue. But one concern is still not solved that is sum assured my life cover after increasing my salary.. |
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