Playa Bowls Rewards App: Check-in with the app, check rewards and more!
Total ratings
4.47
(Rating count:
202)
Review summary
Pros
- Great acai bowls and smoothies
- Friendly and efficient staff
- Appealing user interface and simple navigation
- Quick rewards accumulation
- Delicious and fresh products
Cons
- Frequent bugs and issues with password reset and verification
- Inability to edit orders or swap toppings easily
- Convenience fee for app orders despite ordering ahead
- Slow loading times and performance issues
- Default tipping option is annoying for some users
Most mentioned
- App bugs and issues during login and password reset
- Problems with adding toppings and editing orders
- Convenience fee charged for app orders
- Frustration with app performance and loading times
- Positive feedback about the food and staff
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User reviews
Recent rating average:
2.70
All time rating average:
4.47
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-20 | Melissa Dominick | Update: The verification is working now and the app is working great! | |
2024-09-29 | Rachel Ritter | Fun, easy to navigate and simple, great point program and the best acai bowls in the biz! | |
2024-09-07 | Alex Lo | Something broke recently with the app and it doesn't allow adding any toppings anymore. What's going on? | |
2024-09-05 | Stephon Seawright | The app is just OK. The rewards are better than nothing, but it takes a LOT of points just to get the $3 off. Finally, I get charged a 50 cent convenience fee whenever I order from the app. WHY WOULD I ORDER ON THE APP TO GET CHARGED A FEE THAT DOESN’T GET CHARGED IN STORE? | |
2024-07-08 | jay | It won't take pw and never sends a reset pw. Try ordering online. Impossible! I'm not waiting online for a half hour to get my food. | |
2024-05-28 | Angelina Bradley | I think the app has a few bugs. App logged me out. I can't type in my verication code because it goes back into the previous window. | |
2024-04-10 | Ethan Goldberg | The app is generally decent has a few minor bugs but I'm able to work around those. No need to rehash the same things other people have mentioned. What I dislike immensely is when I go to check out a tip amount is already selected and added to my total. That's genuinely messed up. Tipping is for wait staff at a restaurant and not at a store like yours. It should not be selected by default. Please add the ability to use a gift card as a form of payment within the app. | |
2023-12-10 | Chris Padilla | You can't edit the cart once you add something. You can't easily swap toppings in an order. Love the food, love the workers, the app is trash. | |
2023-06-05 | Kristine Reeder | App work smoothly, and I love the rewards feature. Appealing to the eye, simple navigation, links and clickables all work as expected. And I love their food. Smoothies are great too but the bowls are delicious. I recommend Stupid Cupid, as nd add bananas! | |
2023-04-23 | David Gomes | Absolute rubbish app and company. Place an order ahead and you have to wait while people that walk in and order get their orders. The app allows you to order toppings that the stores don't have in inventory and they don't refund you for those either. Total joke of a company! |
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