Fresh Mex is now closer than ever!
Total ratings
4.65
(Rating count:
823)
Review summary
Pros
- Food is delicious
- Ordering from the app makes it easier to place orders
- App works well for simple transactions and navigation
Cons
- Frequent errors when trying to place orders or use promo codes
- Missing menu items and inconsistency in order accuracy
- Login issues and app crashes during account creation
- Limited salsa options and functionality when customizing orders
- App does not recognize user location
Most mentioned
- Errors during checkout and order placement
- Food missing from orders
- Login and account creation issues
- Inconsistent app performance and glitches
- Limited functionality such as not allowing certain menu items
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User reviews
Recent rating average:
1.90
All time rating average:
4.65
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-25 | Christina Tellez | Update: The flauta plate can not be added to be ordered. Things in the app have not been fixed for a long time, so I am given it one less star. From 3 stars to 2 stars. I like the app, but unfortunately, there are a lot of menu items from the restaurant that are not listed here. There are also several items that can not be purchased because the app gives an error when clicking on the cart. For example, the breakfast piratas. | |
2024-10-03 | Joseph Hoelscher | Only allows you to request a few kinds of salsa for specific items. Often you can't request a salsa you want without paying. For example, fideo only offers spicy red and avocado salsa, not the tatemada. Using the app really undermines a big part of why you go to Taco Palenque. Codes can be tricky to redeem at times. Edit: The deals just don't work on the app reliably. You get ripped off. | |
2024-09-29 | Gabriel Villarreal | HORRIBLE APP!! I can't order for pickup because I keep getting the error message that to Dine-in I need a GUID or External ID. I'm NOT DINING IN!! I JUST WANT TO PICK UP! | |
2024-09-29 | Chris Topher | The soups section of the app is messed up. It used to work correctly and allow you to select regular or large, now it only has regular and it's the price of the large. I have to call in my orders for menudo or fideo. | |
2024-09-07 | martin corona | I ordered the same taco combo consistently. Food is delicious, everything. Great, reason for the 3 stars. They always forget the flour tortillas on the side | |
2024-08-14 | Eddie Vasquez | App works okay, but never any promotions or coupons. They need to add a rewards option for loyal customers. This place is too expensive to eat every other day. | |
2024-06-16 | Sam Dimas | If I could leave 0 stars I would because for months I've been unable to login to my account. I've tried and everytime it tells me there's "no need to create an account as one already exists with your phone number". I'm not trying to create an account. I just want to login for once. | |
2024-06-16 | Yvette D. | I tried to rotate the screen on my phone to be able to view all the font, but it didn't move. It would just show Fajita and.... ? I looked in checkout but didn't show there either. Plus, when I tried to reset the password, hitting the eye to view, kicked me out of screen and had to restart the process over again. | |
2024-03-09 | Judiel Ramirez | App doesn't work at all. Apparently I'm logged in yet whenever I try to do anything it asks me to login then pop-up errors saying they're unable to fulfill the request and so on. Can't even try logging in to another account cause I'm unable to log out of the current session. | |
2023-11-27 | Jackie | It glitches sometimes, I guess, because it won't always let me make choices on a second item when ordering specials that have 2 meals. Sometimes it does, and other times, it won't. |
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