Find my Phone - Family Locator
Family Locator - link & locate your family members using GPS on their phone
Total ratings
4.52
(Rating count:
492,676)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Allows tracking of family members
- Features and details are appealing
- Free version available
Cons
- Misleading subscription practices and charges
- Poor customer service and lack of support
- Inaccuracy in location tracking
- Difficult user experience and navigation
- Unauthorized charges and difficulty canceling subscriptions
Most mentioned
- Issues with subscription and unauthorized charges
- Location tracking inaccuracies
- Poor customer service
- Difficult to navigate and use
- App not performing as expected
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User reviews
Recent rating average:
1.00
All time rating average:
4.52
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-25 |  | | If your family all puts their phones in the app. But you can't just find any phone by phone# it oretends to have found one you enter and makes you pay to get the results, and info it claims to have found by phone#. Then you pay to find the phone and its not even really capable of finding any phone by phone# and youd have to make an account for the device you can find so its very misleading and doesnt deliver what it claims. You can track family easy and free. |
| 2024-11-25 |  | | Horrible app. Did not even use once would not even load properly. App purchase listed $9.99 when I purchased and it then charged my account $36.99 I contacted them for a refund and was told they couldn't. RIP OFF |
| 2024-11-25 |  | | They are ripping off. You buy a week subscription to check the services and then they auto charge without warning for the whole next month. And keep doing till you cancel the card. No reply or help from support. No option to unsub. No option to refund. They sgould not charge next month in the first place. I am reporting them. Dry |
| 2024-11-20 |  | | Very depressing. I googled through play store find my phone apps, and Family locators came up! Definitely read the fine print!!! I thought for 99 cents, try it, boy, was that a mistake directions giving to cancel through the Play Store couldn't even find? Never opened the app once other than to try to find a place to cancel. I woke up to 40.00 charge for family locator today, and finally, by emails, only was I able to cancel I at least I hope but don't even bother with trying to get a refund |
| 2024-11-20 |  | | I didn't subscribe for any annual/ monthly / weekly subscriptions. 44$ were deducted from my credit card after the paid trial version ended. This amount doesn't match any subscription...sent an email with no reply yet after more than a week... This is just fraudulent... |
| 2024-11-17 |  | | App is trash. I've been trying to get a hold of someone. I got the 3 day trial for $0.99 and it ended up charging me $6.99 I had tried canceling the trial and it said it was canceled now I got a charge for $39.99... I've emailed them and haven't gotten a response in almost a month |
| 2024-11-06 |  | | Rip off. Signed up for the 99p a day for a few days trial. Then emailed to cancel within the trail period. They then took £39 from my account which was unauthorised. I have emailed them 6 times but they won't reply or refund. The only way to stop them stealing your money is to block them through the bank. Awful Awful Awful. AVOID LIKE THE PLAGUE |
| 2024-11-01 |  | | Deleted it immediately. There is no free trial available and cost is much more than life360. I was looking for a cheaper alternative to life360 but as I couldn't try it without subscribing, I had to move on to different app. |
| 2024-10-25 |  | | I've been trying to cancel my premium subscription but no one is replying and they keep trying to charge my card. I tried to look up the company, can't find it in the US. The address listed on this play page is bogus, as is the phone number. PLEASE FLAG! |
| 2024-10-24 |  | | Customer service has only contacted me to say someone would get back to me in 72 hours. That has been over a week now, and every avenue I have used says the same message. I haven't been able to unsubscribe from this service that didn't work for what I wanted anyway. If they resolve this issue, I will amend my comments, but until then, I wouldn't recommend this app. |
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