Sweetwaters Coffee & Tea
Order ahead for pickup with the Sweetwaters app!
Total ratings
4.75
(Rating count:
538)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to navigate and order ahead
- Great coffee, tea, and food quality
- Friendly staff and nice atmosphere
Cons
- Payment processing issues, fails frequently
- App frequently crashes or does not load
- Loyalty points tracking is inconsistent
Most mentioned
- App functionality problems
- Inconsistencies in food and drink quality
- Challenges with mobile ordering
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User reviews
Recent rating average:
2.70
All time rating average:
4.75
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-01 |  | | checkout didn't have a place to enter the discount code. |
| 2024-11-14 |  | | App works great on Android. Very easy to navigate, order ahead, and pay. |
| 2024-11-06 |  | | it was okay to use filthy you I could be a little smoother the way you click around and navigate but better than some at least it didn't take so long to load |
| 2024-08-07 |  | | My first time here! Lovely little place, super clean, tasty, wifi. |
| 2024-07-24 |  | | All I wanted was the nutrition information for the Coconut Dreamy Cold Brew. The website kept directing me to the app but the app requires me to give out my phone number to set up an account. A company should not need my phone number just to tell me how many calories are in a drink. |
| 2024-02-03 |  | | Payment processor for mobile orders fail 90% if the time. Been doing it for months now. (I checked with my card vendor and they say they never see the charge, so it's a failure in the app or it's payment processor.) |
| 2023-12-29 |  | | Best coffee and tea. Tastes like a high quality small business. Not to mention the pastries taste like they come from some gourmet shop because they are so good. |
| 2023-05-26 |  | | very nice coffee shop with great breakfast/lunch items. App works best for quick drive through. |
| 2022-12-08 |  | | Doesn't always track points related to orders correctly. After last update, online ordering doesn't work at all. Shows no points either. The app serves one purpose and it completely fails at that one thing. |
| 2022-12-06 |  | | Can no longer mobile order! I get an error as does my boyfriend using an Android and an Apple. Just started in past few weeks. I get e-ord-3217 error he just gets error. I literally don't purchase if I can't mobile order so this has actually caused me to switch coffee shops! Each time it debits my bank account but also simultaneously reverses it. I've uninstalled and reinstalled, updated my payment methods, logged out and back in, literally everything. Why me!?!? |
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