The mobile application for https://www.timetopet.com
Total ratings
4.14
(Rating count:
302)
Review summary
Pros
- Helps manage business efficiently and effectively
- Excellent customer service and support
- Easy communication with clients
- User-friendly interface
- Regular updates with new features
Cons
- Frequent glitches and crashes, especially with recent updates
- Messaging issues, including freezing and keyboard problems
- Notifications not functioning as expected
- Need for better handling of media uploads (photos, gifs, videos)
- Unnecessary features causing stress (e.g., acknowledged schedules)
Most mentioned
- App freezing while typing messages
- Issues with communication and messaging
- Regular updates causing problems
- Good support and responsiveness from the team
- Positive impact on business efficiency
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User reviews
Recent rating average:
3.60
All time rating average:
4.14
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-27 | Ann-Marie Dori | I absolutely love Time to Pet! It helps me run by business efficiently and effectively, and my clients are always impressed. Thank you! 🙌 | |
2024-10-12 | Alixe Varnel | This software has made a huge difference for my small business. It has increased my repeat business hugely, as well as made managing invoices and communication with clients super easy. | |
2024-09-10 | Shannon H | Best software for pet care businesses. I've tried several. Ease of use for clients and an excellent communication timeline are the reasons I'll continue to sing their praises. | |
2024-09-08 | Cortney Thompson | Great customer service! I really appreciate that when we reach out to the team during their open hours they respond promptly with a solution and/or a very thorough explanation. The features are good and straight forward. The credit processing and monthly fees seem standard for the industry. | |
2024-07-31 | Crystal Braunbeck | Acknowledge schedule needs removed, it's unnecessary and complete useless. Seriously please get rid of the acknowledged schedule IT'S UNNECESSARY and causes stress. It's toxic for the work environment. | |
2023-08-27 | Christina L | There are so many glitches & crashes with this app in the last two years. Last year a major error was freezing while writing the update and this year the common bug is that when you do attach all of the photos and click "Complete" to send, expect to have nearly all or ALL of the photos completed erased. This happens to multiple sitters on my team and it has been written about in sitter groups. They are extremely annoying and waste time when you're on a schedule to have to re-do it repeatedly! | |
2023-08-20 | Julia Butler | Please make it refresh less often. Often it will refresh right after I've taken a photo in the "stop timer" end-of-event screen, forcing me back to the main schedule with the timer running again when it shouldn't be and failing to attach the photo I've just taken. | |
2023-03-02 | Carolyn S | Update: almost 6 years now. This app is constantly updated with new features. Love TTP! ORIG Been using this app for about 3 years now and I absolutely wouldn't be able to function without it. The use of communicating with your clients, sending images to your clients, easy and fast to navigate interface and clean look make looking like a professional a breeze. | |
2023-01-01 | Ms Bob | I love that I can keep in contact with my pet Sitter HOWEVER this app is NOT suitable for Android especially since the last update. Messages freeze up and my keyboard will freeze up when I am trying to message. My sitter and I have had to resort to texting information due to this app not working. I have unistalled and reinstalled, logged out/logged in and nothing has changed. | |
2022-12-31 | Kai Van | overall fantastic app for my work as a pet sitter, but even with the most recent update, the app STILL won't play nice with my Samsung s21 ultra keyboard. I shouldn't have to download a new keyboard to use TTP when i never had to before. it's just frustrating and makes things take way longer. hoping they're still working on a true fix (yes I uninstalled then reinstalled 5 minutes ago. did not fix the issue.) |
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