SteelSeries Arctis Companion
Instantly enhance audio with 100+ presets & controls for your headset or earbuds
Total ratings
2.89
(Rating count:
271)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Users appreciate the ease of setup and connecting to devices when it works.
- Some users find the app has potential features that could enhance their audio experience.
- The app works great for the Arctis Nova 5.
- Offers some presets that are beneficial for certain audio configurations.
Cons
- The app does not work for many popular SteelSeries headsets, including the Arctis Nova Pro and Arctis Nova 7.
- There are significant connectivity issues, with many users unable to pair their devices with the app.
- Lack of customization features and updates via the app, requiring a PC for many functions.
- Poor customer support response times have been reported.
Most mentioned
- Connectivity issues with various headsets, particularly on Android devices.
- Limited compatibility, only supporting a couple of specific headset models.
- The need for a PC to update firmware and customize settings.
- User frustration due to lack of support and timely responses from SteelSeries.
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User reviews
Recent rating average:
2.00
All time rating average:
2.89
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-17 |  | | The app doesn't work on Android at all currently so I have to give it 1 star, infinite loop of connecting to device which never progresses. SteelSeries support reply to requests with the same generic response and give you an email address to contact, which they then fail to respond to any email sent to. Please update and fix your app, big selling point of two products going completely to waste. |
| 2024-12-15 |  | | Please fix this on andriod got fold4 and it wont connect to the app works with bluetooth connected but the app wont show nova 5 just looking for device |
| 2024-12-10 |  | | Why have an app for Bluetooth headphones when it only supports 2 products which is less then half of your Bluetooth headset products. Completely useless for Artic 7, won't be getting another SteelSeries headset after this one. Can't even get a simple eq adjuster and device battery status, third party apps can do that but not the first party party app. Lol just noticed some of the dev responses "the app is intended for the Nova 5" the app is literally called Artics Companions... |
| 2024-12-07 |  | | I'm stuck on 'Connecting device.' I can't pair my Arctis Nova 5. Please help me fix this issue. Until it's resolved, I'll have to give a 1-star rating. |
| 2024-12-07 |  | | There's a lot of features that should be defaulted on to this but aren't,like a volume bar. There are also a bunch of presets that show up on the PC app and can be activated but are gone off the app. You should also be able to adjust EQ in the app. |
| 2024-12-02 |  | | Would like an option to update firmware without a pc, and new presets in an update. Like Dragon age or the upcoming Indiana Jones game. App works great with the nova 5xđź‘Ť |
| 2024-11-30 |  | | Seems like a decent app with features I could benefit from because the audio gets distorted when playing bass heavy songs at full volume. Yet the app is not compatible with the Arctis Nova Pro, which is their highest end headset. I find that a bit odd and disappointing. I would like to adjust EQ so the songs wouldn't sound so crunchy and distorted at full volume. Hopefully support for their top end headset gets added. Until then I have to uninstall because it serves me no use. |
| 2024-11-27 |  | | Set up was fast & easy if you read the set up page of the manual. Firmware update on pc was easy as well. |
| 2024-11-26 |  | | Just got the Nova Pro wireless only to find out the app isn't compatible with my headset. It won't even read it on Bluetooth. |
| 2024-11-23 |  | | Was hoping to make adjustments to the sound while in 2.4 mode but when I toggle back to bluetooth this app can't find the headset it was just paired to. Also would have been better to have access to both modes simultaneously in order to make adjustments. I use the headset for work and can't install software on my work computer. One last issue is that even with the microphone volume set all the way up people on the other end still say that they can barely hear me. |
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