NEO
Lifestyle Banking
Total ratings
2.64
(Rating count:
896)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- High exchange rates and free charges for sending money internationally
- Some users find the app satisfactory and recommend it
Cons
- Frequent errors during the registration and verification process
- Issues with connectivity, such as 'no internet connection' messages
- Difficulties in changing registered phone numbers and account setup
- Inability to rely on app for essential tasks like money transfers and bill payments
Most mentioned
- Something went wrong errors during account setup and transactions
- Nafath verification issues
- No internet connection messages
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User reviews
Recent rating average:
1.60
All time rating average:
2.64
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-17 |  | | Local bank transfer issue. Whenever try to transfer money "unknown error" comes but it can receive the money from other accounts. |
| 2024-12-16 |  | | I have tried for verification through Nafath, but after completing the nafath process every time, it shows that there is no Internet connection. What's the problem? |
| 2024-12-13 |  | | 3 day's of experience it's always show something error.. can't open properly.. worst experience .. can't believe this is frome snb .. so bad service 😫 |
| 2024-12-13 |  | | Still need improvements. Unable to add international beneficiaries always getting error message may be its because the app is in development stage .Anyway will wait and update. |
| 2024-12-11 |  | | After verifying Nafat, when I return to the app, it says there is no internet connection. Due to which I am unable to proceed further. I have tried many times but failed. I am drawing the attention of the authorities to resolve this problem soon. |
| 2024-12-11 |  | | After verifying from nafath, it says no internet connection. I at least tried to verify it 5 times through nafath, but each time i came back to this app after the verification, it said there was no internet connection. |
| 2024-12-10 |  | | I've successfully opened the account but anytime I log into the App it shows me ‘SOMETHING WENT WRONG!’ Fix the problem and deserve my five stars⭐ |
| 2024-12-08 |  | | Every steps finished at the its saying something went wrong, i tried so many times but same error showing @neoapp |
| 2024-12-06 |  | | Absolutely thrash, still not in work. Just wast of time and effort. Other apps(Urpay, Tiqmo, StcPay) are smooth and working. |
| 2024-12-05 |  | | I am so happy to have my Neo! And the honest to goodness of their promise of high exchange rates and a free charge of sending money internationally is so much satisfactory. Another great job done there SNB ALAHLI BANK. 👏🏻👏🏻👏🏻 Highly recommended. |
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