Smallpdf: All-In-One PDF App
The all-in-one PDF app trusted by 2.4B+ people for PDF scanning, editing & more.
Total ratings
4.38
(Rating count:
112,894)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly interface
- Ability to quickly convert, edit, and compress PDF files
- Effective for creating small-sized PDFs and sharing them over weak internet connections
- Good for simple tasks without needing to sign in or create an account
Cons
- Difficulties with customer service, particularly in handling refund requests
- Issues with unauthorized charges and misleading free trial practices
- Technical problems like app crashing or features not working as intended
- Lack of certain features such as dark mode and the ability to edit existing text in PDFs
Most mentioned
- Problems with customer service and refund policies
- Technical issues with app functionality
- Negative experiences with free trial subscriptions and unexpected charges
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User reviews
Recent rating average:
2.20
All time rating average:
4.38
Upgrade to see all 21 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-22 |  | | My autistic grandson got on my phone I was trying to download fortnite and I'm sure clicking anything he could and ended up starting free trial which turned into 108.00 charge. I quickly emailed them and explain the situation but they refused a refund at all and now I don't have the money to buy my prescriptions the help keep me alive shame on these greedy bastards. **UPDATE- I did reach out to you via email and basically got told "oh well sucks to be you". Gaslighting me, horrific . |
| 2024-11-20 |  | | Smallpdf is a good product with terrible policies. If you are one day late to cancel the auto renewal they will charge you for the full year, and erase your data for canceling. There customer service won't budge on this policy, and it's infuriating. |
| 2024-11-19 |  | | not work properly when i try to make a pdf of this app facing some problem after uploding image to this app only showing working on it after half an hour when I open this app same thing is happen half an hour Its very bad pls resolve this problem |
| 2024-11-14 |  | | Smallpdf amazing tool! very user-friendly and all works with files ends here. very nice! I like it very much. |
| 2024-11-06 |  | | I noticed unauthorized charges on my account. The company claims I used a free trial in 2022, but I had no way of knowing about it. Their system didn’t inform me, and they continued offering free trials with misleading information. There was no warning that I already had an existing account. I only used the service for one day to upload a single file, and despite this, they refused to issue a refund. This experience feels dishonest and unfair. |
| 2024-10-17 |  | | Seems like your sign in through Google doesn't work. I get redirected to a page, that says "See Other" and nothing happens. |
| 2024-10-12 |  | | Why is there no dark mode? Also, the annual fee of nearly $50 is too expensive. Will probably uninstall. |
| 2024-10-10 |  | | They'll bait you into enrolling in their 7-day trial, fail to sent you reminders to cancel your subscription before the 7-day trial ends, have their website very conveniently "not respond" when you try to cancel your 7-day trial subscription, and then charge you $144 CAD on the 8th day and refuse to refund it back to you. Absolute SCAM! STAY AWAY FROM THIS COMPANY |
| 2024-09-26 |  | | First, I came from your Google page after I was impressed by your work, then I downloaded this application. It's so good wonderful and free (please always leave it free). Thank you. |
| 2024-08-26 |  | | DO NOT USE. Refused to refund less than 24 hrs after being charged. Have been a loyal user for years and this is how they reward. Function is limited so I had to go to Adobe. I would have stayed but now I will never use it. DO NOT RECOMMEND OR SUBSCRIBE. Update. I had contacted support prior to posting this and they refuse to be considerate. VERY POOR CUSTOMER SERVICE. |
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