Dealerware

Take control of your loaner fleet program.

Total ratings

3.39 (Rating count: 31)
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User reviews

Recent rating average: 1.40
All time rating average: 3.39
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5 star
27% (4)
4 star
0%
3 star
7% (1)
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1 star
67% (10)
Date Author Rating Comment
2024-11-27
Robert Nolasco
It won't work on my android we need to back to paper.
2024-08-15
Wayne Thiessen
Can not enter phone number. Frustrating. Slow, constant issues, very frustrating.
2024-07-13
B F
Doesn't work. App opens and I enter my username but it never gets past there. Just spins. Un-installed and reinstalled no change. Latest Android version
2024-04-24
Becky Voyles
Christy is amazing when you need support. Thanks! But once again this week 4/24 I'm being disappointed fuel level is not accurate on our loaner cars which takes a lot of time.we have to go double check the fuel level. Not good when customers have to get to work and you have a line of people waiting to get into you We are being told that the fix won't be until next week. I guess this is why we pay so much money to always have issues.
2024-03-21
Alex Perez
Worked perfectly for about 6 months and now I can't even login to the app anymore. Extremely disappointing because of how easy the app is to use.
2024-03-16
Brenda Reyes
Has not worked for the last 2 weeks. Very frustrating!
2024-03-13
Skip Brown
The app hasn't worked for me for over a week
2024-03-01
Santiago Lopez
The last two updates have been really bad for iOS and Android. I use both at work and the updates were far below standard. When trying to look for a customer either by name or phone number it starts looking for them well before you're finished typing in the information. It takes about 4 or 5 tries to finally find a customer. Old clients can't be found either. You have to enter them as new ones. It's not very fast or intuitive.
2023-09-20
Ashley H
Hardly usable after the update, when going to check in a car you will see all of your disposed vehicles and will have to scroll through till you find the correct one. When doing a contract with your customer now you have to select each individual photo to add if you practice a walk around. It is painfully time consuming especially for Range Rover Customers. Predictive search is no longer a function either if you're typing in a customer name or vehicle. Small but still very helpful tool..
2023-07-10
Rico Suave
I asked when I started using Dealerware over a year ago if they can adapt in Android the scan the code so that I don't have to manually enter the loaner car number like IOS has. So much easier and faster whenever you get a bunch of cars back at once. I don't know why it can't and hasn't been done yet in any updates for Android app. Would be so greatly appreciated!! Update: finally I can scan the code to make checking in a vehicle so much easier and faster. Thank you for finally adding it.
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