Tactacam WiFi

The Tactacam Mobile App turns your phone into a remote control, for Tactacam 4.0

Total ratings

2.23 (Rating count: 364)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Camera works well and captures good video quality
  • Customer service is responsive and helpful
  • Useful for setting up the camera angle for recording
Cons
  • App frequently freezes and crashes
  • Connectivity issues with newer phones
  • Inadequate video playback functionality
  • Lack of proper instructions or user manual
  • Unable to share videos or access recorded files
Most mentioned
  • App freezes when trying to view or playback videos
  • Problems connecting with newer phone models
  • Customer service acknowledges issues but app remains problematic
See reviews for Tactacam WiFi on Google Play Store
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User reviews

Recent rating average: 1.70
All time rating average: 2.23
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65% (13)
Date Author Rating Comment
2022-10-12
Eric Sebring
Love the camera not the app. Will not work with newer phones. I have a note 9 and note 10, neither one will sync to the camera. I do have an old Galaxy S5 active that works great with the camera. I end up using this phone just for my Tactacam and my other hunting cameras. For what the camera cost, seems like they could spend a little money to fix the app so it will work with newer phones.
2021-09-19
Josh Holmes
The app works but it would be awesome if it had better instructions. I got my camera second hand so no manual. Found the manual online but it would be really simple to just include the PDF in the app. Connecting, editing modes and such works well once you understand how to do it.
2021-01-11
Jeff Clark
This has been a nightmare! Had to resort to my acient tablet to get all the updates and now I can only view recorded video from my old phone. The new phone freezes up as well as the camera when trying to access the saved files. Even my old blackweb camera works better than this high priced junk!!!!
2021-01-04
Frank Faulkenberg
App locks up when trying to go to "playback mode". As others have stated, it shows the live video perfectly fine, and the camera does record. The apps works as a controller, but playback currently doesn't work on this app (which is the main advantage and reason for purchasing)
2021-01-03
Austin Grove
App needs work. Just like many other complaints I can't view any of my footage. When I click on the option to look at videos the app freezes. App does allow you to change the setting and record and stop so thats why it didn't get one star
2020-12-15
Greg G
The app is trash. My Tactacam 4.0 used to work fine. Now it will connect, but under "ssid unknown" and with zero functionality other than the live view. Cannot access settings, videos, etc. and app keeps freezing. I have done everything customer support has recommended: manually downloading firmware from the website, formatting SD card, uninstalling and reinstalling the app... HOURS of time wasted. Looking at the reviews, it seems they have been aware of this issue for months and still no fix.
2020-12-09
Kevin Fisher
Received as a Christmas gift in 2019: Tactacam 4.0. Worked fine in January 2020. Not anymore. December 2020 and having issues exactly as described in other reviews. Unable to access files..freezes up..etc. Many emails to tactacam. They even replied with "updated app in the play store 12-8-2020." Well that didn't fix it. You have ruined our investments. Do not purchase!
2020-12-09
robert fuller
Mine did work fine last year. Now it will not let me share videos. Say app keeps stopping. Looked into details and says crash. Cameras work absolutely great. But now I can't share. So basically useless. Hope tactacam gets app fixed. Tactacam fixed my issue immediately. The customer service is by far the best in the industry bar none. My rating is now 5 stars! These are fine people to deal with and the product is by far the best I've used.
2020-12-09
Jake Peters
I bought my 5.0 two months ago and had issues with laggy videos on the app. Then a month and a half went by and it wouldn't let me review my videos on the app anymore. I was unable to fix it myself so I emailed tactacam and within a couple of days "Emily" emailed me a link to download to try of the tactacam app. I Uninstalled the original app and downloaded hers and it looked the same except this one worked. So I deleted the junk videos that I had quick while it worked! I'm greatful. God bless.
2020-12-07
Mike Zittle
Love the camera. Hate the app. In fact I would most likely purchase more Tactacam cameras and accessories if the App worked. Unfortunately as of right now I can't view anything I record in the field, which is vital. Because the App is S%!t, I have to wait until I can load my sd card onto my computer. Button line fix the app or I'm going back to my GoPro!!
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