Shop MM - Online Shopping App
Get the App Now! Save Ks 1000 on Initial Order
Total ratings
4.18
(Rating count:
36,700)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Some users find it convenient to use for purchasing items.
- Initially, the app was rated positively before recent issues arose.
Cons
- Frequent delays in delivery, with many users reporting months-long waits for their orders.
- Inconsistent order fulfillment, including cancellations and out-of-stock items without prior notification.
- Poor customer service with unresponsive support and difficulties in communication, especially for foreign users.
- Issues with refunds, where users report long waits or complete denial of refunds.
Most mentioned
- Delays in delivery time
- Cancellations of orders without notification
- Poor customer service experience
- Refund issues
- Untrustworthy sellers on the platform
Upgrade to see all 20 reviews
User reviews
Recent rating average:
1.50
All time rating average:
4.18
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-21 |  | | Bye Bye for good . My refund process delay over 4 month and still didn't get it. Customer helpservice work only for few minutes. |
| 2024-11-18 |  | | Delivery takes too much time. I ordered 11 Nov and arrived at 18 Nov. It's not acceptable for Yangon city. |
| 2024-11-16 |  | | I ordered a Shaquille O'Neal Jersey from this website. I have already paid the money and it said it will arrive in 1 month. Now it's been 3 months and it still hasn't arrive yet. I checked my history of what I had in my cart. It said there was nothing I had in my cart and it was like I never ordered that jersey. If you don't want to make the same mistake as me, I recommend you should not use this app. They also didn't give me a refund. I used Kpay Myanmar money which I paid it with. |
| 2024-10-11 |  | | NEVER TRUST SHOP MM, I make order from Shop, 3/Oct when i make order about 4 Items, Shop tell me about arriving date are 7/Oct to 8/Oct all of my orders, but never arriving till 9/Oct after im confused that why im asking Shop Customer services team, the Service team are tell me about your order was still in Yangon Warehouse, so the Customer service team tell me your apologies!! Your order was you need to waiting for another 1 week, so I'm saying Ok. But after 2 days Shop cancel all of my order😡 |
| 2024-10-07 |  | | At first, this app was really good to use, but from the latest update, there is a loading error. Products can not be loaded from store categories. I emailed to fix this, but Shop team replied that the app has no error and is still not working on the filter. So seller rating 5, delivery rating 5 but app rating 2. I will change 5 stars after fixing this. Edit-finally Shop team fixed the error of not loading products on store categories. So I am now changing back to 5 stars. |
| 2024-09-25 |  | | The product that I ordered is took for a month. The seller is just fake the order as shipping which make an order can't be cancel. I can't also contact the team of shopmm. Shop mm must warn the seller if their rating are below 75% or do something about those low rating shop. Or else this must the worst e-shop app. |
| 2024-09-23 |  | | Do not download this app. Some sellers on this app are liars. They will provide wrong informations and their product videos. In reality, they will deliever stupid and disqualified products. If you ask questions about it, nobody will reply. |
| 2024-09-02 |  | | Bad services.I ordered same two items and another one item.Two items are from a shop. Ordered items will be send to the same place(one address). But, I gave delivery charges three times for three orders. If i oredered third time for those place, i think it will pay next time delivery charges. So i removed app in my phone. I will never use this app. |
| 2023-01-29 |  | | Many of my orders were cancelled from their side without letting me know. And when I checked they show that they are out of stock. If they didn't have enough stock from the beginning then they should let the customers know. Or at least apologize for not having enough stock and let us know that the order was cancelled. I always don't know until I find that it is taking too long to be delivered and then when I check my orders it states that my order was cancelled. |
| 2022-09-21 |  | | It was used to be a good app for shopping. Later, during these days, poor management and so many delay in delivery time disappointed me. They can't manage demand but accept order. After I ordered items by using voucher, it was out of stock even it was available a day before delivery time. The voucher was waste. And the worst is they didn't even let me know about that they have cancelled my order from their side. |
Upgrade to see all 20 reviews