Network, Grow, Team Up, Refer with the SetSchedule Community
Total ratings
3.28
(Rating count:
185)
Review summary
Pros
- Easy to use
- User-friendly interface
- Offers good customer service
- Helps manage appointments online
- Interesting concept with lead bidding
Cons
- App crashes frequently
- Leads quality is poor and often incorrect
- Difficult cancellation process
- No cooling-off period for subscriptions
- Support is often unresponsive and ineffective
Most mentioned
- Poor quality of leads
- Frequent app crashes
- Difficulties in canceling the service
- Unreliable customer support
- False promises made by the company
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User reviews
Recent rating average:
1.10
All time rating average:
3.28
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Date | Author | Rating | Comment |
---|---|---|---|
2024-08-19 | Kimba | Can't open the CRM! I uninstalled and reinstalled the app. It continues to crash whenever I try to access the CRM. Company wants a 20% fee on top of charging for each lead but I can't access the CRM to work the leads? Do better. | |
2023-07-27 | Thomas Stewart | Over promise and under deliver..... After a year of honoring my contract with them and seeing no real production there and I canceled the service but they did not want to let go and I had to fight to get released. So fast forward a year later and they went back charge my credit card again for another year. Very fraudulent company stay away. | |
2023-02-03 | Adriana Fout | The app is easy to use. The company associated with it is definitely running a scam. Out of every lead received there has been incorrect email addresses or phone numbers and zero response from the lead when contacted. They won't send renewal notices and then make canceling difficult. | |
2023-01-26 | iliana farrell | Be careful they do not allow you to cancel even if less than 3 days. They claim there is no cooling off period. They made false promises and painted a really good picture of how good this is. I will update you if anything changes. I am considering legal help at this point. There have not been any verified leads since I installed the app. The training was a video not interactive with a real person. Their office hours are limited. Do not believe what they sell you. I am not happy with support. | |
2022-12-09 | Justin Poss | PLEASE stay away from this company. The leads are very few and worthless. I've been using Set Schedule for a year and didn't have a single viable lead. I called and canceled my subscription and removed my credit card from my online account, then my credit card was magically charged three days later without my permission to renew for another year ($1,600). I spent a month trying to reach a Manger to get it straight and was finally told they would not reimburse the money. Stay away from this scam! | |
2022-07-16 | Julie Baker | The app crashes regularly. Also, the leads are not feasible. I have mentioned this several times but nothing has been done. My colleague has tried again and again to get this resolved but it hasn't been helpful. Definitely not worth the money. Absolutely will not renew unless a big difference is made. | |
2022-04-11 | Tanya Knickerbocker | Won't open at all. Used it for about a month just fine but now although I get text messages with leads, I can't take any of the leads because the app won't open. Update after Set Schedule reply: I paid for a year of service. I did uninstall and re-install in from the app store. It still does not work. | |
2022-01-24 | Brian Embry | It's 1/24 and I've been having the exact same issue that Lisa posted on 1/19. Shouldn't take so long for a fix since the app is worthless if you can't see the leads. | |
2022-01-19 | Lisa Creed | Not able to use the app. Error loading...data records... Radar takes me to an out of state area. No records or opportunities. Hoping to get a fix for my android soon otherwise not helpful to only access leads from desktop. | |
2021-10-24 | Chris Hernandez | Waste of money. Purchased 100 "leads" they were not verified. Tried to send in bad leads for refund and was told to wait to batch them. Most leads were $150k buyers where we average home price in area is closer to $400k. Didn't use all 100 of my leads and my account "expired" and my allotment was gone. |
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