ServiceChannel

ServiceChannel's mobile Platform allows you to create work orders anytime

ServiceChannel - Work Order Management App

"ServiceChannel" is a mobile application designed for licensed ServiceChannel customers to create, edit, and manage work orders efficiently. Users can easily search for work orders using various identifiers, filter them by status and priority, and quickly make edits to essential details. With features like adding notes and attachments, the app streamlines the work order process, allowing users to get tasks to contractors faster and reduce overall remediation time.

App stats

Version: 2411.2 (Last updated: 2024-11-22)
Creation date: 2014-05-04
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers, read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • control Near Field Communication
  • run at startup
  • draw over other apps
  • control vibration
  • prevent device from sleeping

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge
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App summary

Create, search, and edit WOs anytime from anywhere to minimize the time required to get your WOs completed. For licensed ServiceChannel customers only.

Search Work Orders By:
Tracking Number
Work Order Number
Purchase Order Number
Location Keyword

Reassign Work Orders

Filter Work Orders by Status, Trade, Category and Priority

Edit Work Order Details:
Status
Priority
Schedule Date
Trade
Provider
NTE
Purchase Order Number
Description
Category

Add/Review WO notes

Add/Review Attachments for notes and WOs

Create work orders anytime, from anywhere, and get them to your contractors quicker, saving you time and reducing remediation time.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easiest way to add photos/videos to work orders
  • Used frequently in a work environment
Cons
  • Constant crashing and stability issues
  • Problems with uploading pictures and other attachments
  • Poor GPS functionality
  • Difficulty signing in and staying logged in
  • Confusing user interface for first-time users
Most mentioned
  • App crashes consistently
  • Unable to upload pictures, either from camera or library
  • GPS issues, often stating out of range
  • Log in issues, requiring frequent re-logging
  • Unsatisfactory customer support and long wait times
User reviews
Constantly crashing. Very unfriendly UI. Search functions are a joke. Terrible app.
by Richard Gossman, 2024-11-19

Can't sign in to or even out of jobs. Videos never want to load. Can't view work orders at all.
by Brendan S, 2024-11-18

App crashes constantly when uploading picture attachments. Not reliable
by D Grannoble, 2024-10-08
View all user reviews