Minneapolis 311

Report non-emergency issues to the City of Minneapolis & track their resolution!

Minneapolis 311 - Report City Issues Easily

"Minneapolis 311" is an Android app that allows residents to report non-emergency issues like potholes and broken streetlights to the City of Minneapolis. Using GPS for location identification and photo submission, users can easily log service requests that are sent to the city’s 311 system. The app tracks the progress of each reported issue from submission to resolution, enhancing community engagement and city responsiveness. It handles user data under the city's privacy policy and SeeClickFix terms.

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App stats

By: SeeClickFix

Users: 13,590

Rating: 3.90

(125)

Version: 6.10.2.4735 (Last updated: 2024-08-09)

Creation date: 2012-07-17

Email: co*****@seeclickfix.com

URLs: Website ,Privacy policy

Permissions

Identity: find accounts on the device

Contacts: find accounts on the device

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
full network access
prevent device from sleeping
read Google service configuration

Ranking

# 441,772 ▼ 178

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App summary

Analyze keywords

Want to report a pothole, broken streetlight, or parking meter while on the go? The
Minneapolis 311 app makes reporting issues like these easier than ever. The app
uses GPS to identify your location and also allows you to snap a photo to add to your
service request. Reports are automatically sent to the City’s 311 system and routed to
city departments for resolution. You’ll also be able to follow your issue from the time it
is reported until it is resolved.

The mobile app can also be used to report such issues as graffiti, damaged street signs,
and abandoned vehicles.

This app submits data to City of Minneapolis via a third party service, SeeClickFix. The handling
of the data submitted to the City for servicing the issues submitted using this app is covered by
the city's privacy policy which you may read here: http://www.minneapolismn.gov/about/

Privacy Statement:

SeeClickFix will handle and store your data as well. You can read SeeClickFix's terms of use here: http://seeclickfix.com/terms_of_use

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to report issues in town
Quick responses to reports
Effective for reporting graffiti and potholes
Informative about city services
Helps users set up needed services

Cons

User interface is confusing and not intuitive
Some features have regressed in updates
GPS functionality can be problematic
Takes a long time for reports to be addressed
Requires registration with a third party

Most mentioned

Reporting issues like potholes and graffiti
Response time for reported concerns
User experience and interface issues

User reviews

They have not been here yet

bridget bradley, 2022-12-18

Needs work. More categories, and better UX helping/prompting the user to complete a request instead of sending them in a circle.

Robert Sheie, 2022-08-21

now it is ez now I know how to use those app. it was not ez to use when i first couple of times. The only thing when reporting it it takes up to four hours for them to come or do not come.