Samsung Smart Switch Mobile

If you can't download, you can open Smart Switch from device's Settings menu

Total ratings

3.97 (Rating count: 423,397)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easily transfers data between Samsung devices
  • Creates a full backup of your device including apps and settings
  • Maintains app layout and home screen configuration during transfer
Cons
  • Frequent connectivity issues during transfers
  • Frustrating user experience with unclear instructions and error messages
  • Requires significant storage space and may fail if older devices are used
Most mentioned
  • Problems with connection and transfer failures
  • App drains battery during transfers
  • User concerns about data privacy and security
See reviews for Samsung Smart Switch Mobile on Google Play Store
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User reviews

Recent rating average: 1.90
All time rating average: 3.97
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Rating filters

5 star
17% (4)
4 star
9% (2)
3 star
0%
2 star
22% (5)
1 star
52% (12)
Date Author Rating Comment
2024-11-24
My gmail
This app just showed up on my new phone one day after I bought it. I found it had been installed! Whoever did this used it to Hack my phone alter my OS set parental ontrols giving the hacker full control of my phone . This app is a hack developer teams dream!!! it has been set up to transfer data to other to other phones and set to block my phone from recieving data horrible app. . transfer data out ,. but i'm blocked From receiving. A hack developers dream!
2024-11-05
Gregory .!.
Only wanted to upgrade from 12 to A15, used Smartswitch....got BOGGED down cuz 1) could not connect wirelessly, though the new phone accessed my wireless network, 2) was presented with multilevel advertising before anything could be found and started. Just do the damn switch. Just saw "this phone isnt compatible with this app." So, Samsung, what happened to the older reliable blutooth data transfer? And why would you even make a transfer app that cant go from lower/older models to the newer?
2024-09-27
Sheryl Scott
Just bought a new Samsung s24+, because I thought it would be easier to transfer everything to another Samsung. HUGE MISTAKE! This app can't transfer anything. I downloaded Move to IOS app, planned on an iPhone. It takes 7.27MB of storage. Already had this app installed. It said it needs another 360MB of additional storage to update to the newer version!!! Phone is full of useless Samsung apps, I can't delete. Hackers love them! I just want to get all of my photos out of my old phone 😭😭
2024-09-27
Will Brinkerhoff
Tried numerous times both wired and wireless. On the wireless option the app on both phones says it can't connect, but in settings it says connected on both phones. My old Note S10 offers to send or receive data but the very same downloaded app only gives "send" as option on new S24 ultra. No way to actually move data to the new phone. Frustrated would be an understatement.
2024-09-18
Ryker Don
Dear Samsung I have had an utlra 24 for 6 months, I "LOVED" it until I get a sudden "One UI" added to my phone through some update. This program sucks. People at my work cannot access my photos that are seriously need access. I have had to go in and disconnect and remove permissions from this app which I NEVER ALLOWED ACCESS IN THE FIRST PLACE. If I could remove it, I would. It has screwed my phone up 100%. Apparently, I need to switch to the iPhone which I hate. Fix it
2024-08-23
Fae Donegan
I really wish there was a pause function. I spent my morning trying to do a corded transfer and it was in the last few minutes when the battery in one phone ran out. (I don't have a cordless charger.) I wish it just saved as it went, and then since you don't transfer duplicates, if someone has to stop for any reason, they can just end it, retaining what's been transferred so far, and start a new sync to transfer any remaining stuff they couldn't before.
2024-07-02
William L
IF YOU LOVE BEING HACKED ON A REGULAR BASIS, THIS IS THE APP FOR YOU. Yes, you need a cable, so the tech challenges me. Yes, but what about all of that data that smart switch stores. I believe it's the whole shebang, right. I have been hacked several times, and they usually use Yahoo mail to get it, according to my Google account activity. After that, they usually go right into developer settings, tweak a few things, and then get into the app data of yours truly "Smart Switch," passwords, yum 😋
2024-06-27
Joyce Reis
Want this app uninstalled. Not disabled, not in deep sleep, not any other hide tactic. I want it uninstalled You didn't understand. I said nothing about the size. The issue is that the app is for transferring data. Unless I am planning to transfer data between devices it has no use. I have been deleting updates for months, each and every day I have to delete the updates. Uninstall updates DOES NOT mean uninstall app. Giving incorrect information is NOT helpful, and shows disrespect
2024-06-20
B Special
3.7.56.12 version seemed to fix my data back up problem with the Galaxy Watch 6 Classic. Smart switch operates in the background and there is no way to manually trigger a watch data back up. It hadn't been working since April 2024.(My last back up until 6/20/24) Smart Switch has always had 100% permissions and nothing has changed besides this June 14th update, that I didn't get until the 19th. That evening (last night) it backed up. So....thank you. 😂😊
2024-06-03
Revin KevinO
Never got the apps to transfer, or contacts from the device. Transferring data via the USB-C cable, the new phone completely drained the battery of the old phone before all the data was transferred. It killed the other phone battery with all the data I needed to transfer. Now the old phone won't even charge. UPDATE: The previous phone did eventually charge, but just be careful to not use the USB-C to USB-C cable overnight as the default setting will drain the battery.
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