Shop Your Way

Your shortcut to shopping rewards. Shop & save money on your everyday essentials

Total ratings

3.49 (Rating count: 12,909)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Good rewards system with points for purchases
  • Ability to redeem points for gift cards
  • Access to previously purchased e-gift cards
  • Attractive deals and discounts can sometimes be found
Cons
  • App frequently freezes and has slow load times
  • Issues with redeeming points and adding items to cart
  • Customer service is unresponsive and often only automated
  • Many items are out of stock or not available for shipping, leading to a poor shopping experience
Most mentioned
  • App performance issues (freezing, slow loading)
  • Problems with redeeming rewards or points
  • Limited product availability and shipping options
  • Negative customer service experiences
See reviews for Shop Your Way on Google Play Store
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User reviews

Recent rating average: 2.00
All time rating average: 3.49
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Rating filters

5 star
17% (4)
4 star
0%
3 star
4% (1)
2 star
17% (4)
1 star
61% (14)
Date Author Rating Comment
2024-09-27
K G
Good reward, SYW is the best credit card out there and this app makes it better. I got extra $3 every month just buying groceries and sometimes got extra $5 or $10 per purchase buying stuff thru their portal.
2024-07-10
Clarissa Rice
App freezes, Caint even use rewards E card.. even sfter adding it to Google pay...need a 4 digit pin sense I transfer to Google wallet. Caint figure out how to change pin number. Retailer doesn't lime original # needs to be four digit. MTech support csint help with this issue. I csint use card I select this ID to much confusion. I want my point to be credited to my regular visa as a credit off my bill.
2024-07-03
Diana Prince (Virginia Banks)
I couldn't use my gift cards from my phone, it has to be physical cards for Walmart and Fry's Food stores. I also couldn't find the online account or statement on my phone too. This is the worst app since they changed it and closed the Shop Your Way stores. I don't play games with developers. It's no wonder why they closed the stores everywhere and changed the app. If I can figure out how to redeem the online gift cards I'm going to close this account. I'm not sorry for being honest.
2023-12-17
Kelly Stevens
You'll let me log in to pay my bill but you won't let me log into use my reward points. Customer service numbers are computerized.I can't get a human being on the phone for assistance. My ID and user password to redeem points is correct. I understand that it's two different websites. Month by month you take my reward points so I can't use them.Very unprofessional.πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž
2023-06-10
Angela Hardy
love redeeming points for gift cards. happy they made it where you can actually FIND the gift cards I've bought previously. I lost an e- gift card a long time ago when they used to disappear right after "buying" it and I didn't save the email it was delivered to. But now they are accessible in your account history if you lose the email. Thank you for changing this.
2022-08-08
Mac RossA
Not user friendly. Downloaded it to pay my bill, what an excruciating headache. The load time for any option took so long and it kept redirecting me for shopping when all i wanted was to pay my bill. Then it kept requiring me to log back in after i just logged in. And it takes forever to load... The app is still loading the page and a paid my bill online. What a waste of time, the only thing missing was ads for other issues apps and games. What a joke
2022-06-21
Mood 1987
I used to think this app was alright but now many of the items I look up, are either not available for store pick up or even not available for shipping. It takes too long to load the site or other pages ( especially when shopping ) and I've had problems checking out. There have been multiple times where I tried to use my GasBuddy points to buy items and when it comes time for checkout, the page just wouldn't load or it would take me back to the main screen.
2021-06-19
Melissa Dyson
Ok, first I am updating my original review. First I tried for months to use my points... technically a year or better. Loosing points month after month because I couldn't get it to let me order anything. Finally last night I was randomly clicking and it let me order something (I actually was trying for a hand mixer but it wouldn't let me) so now I'm getting a bathroom rug. Not what I wanted but I figured I should at least get something for the few points I have left.
2020-12-05
Chris Kelley
Product pictures (images) are not loading! Only some product pictures load. App is being extremely slow as if you cut down on servers. I have had this app for years and over the years, there has always been at least one issue. I think it's time for a total redesign. I'm trying to shop for Christmas presents for my parents and I can't even pick out anything because I can't even see what I'm shopping for! Everything else on my phone works fine. It's just this app.
2020-10-27
Del Birky
dont get this app! read al the recent reciews!.totally garbage..have 90$ in points that expire in 2 days and I can't add any items to my cart..also no app support. Update as 10 26 2020....im done with this stupid app. Kept trying to use it hoping it would improve but now its worse. Items say they qualify for free shipping until you add them to your cart then they say not eligable for free shipping....deleting my acount for good.
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