RTL Travel App

RTL Travel App for MTCC

Total ratings

2.55 (Rating count: 209)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Frequent login issues and need to re-enter credentials.
    • Payment system inside the bus is unreliable.
    • Slow loading times, especially during ticket purchase.
    • Poor user experience (UX) and design.
    • Inability to access QR codes without internet connection.
    Most mentioned
    • App functionality is inconsistent and often fails during ticket purchase.
    • Users experience issues with incorrect credentials.
    • Long loading times and unresponsive screens.
    See reviews for RTL Travel App on Google Play Store
    Upgrade to see all 21 reviews

    User reviews

    Recent rating average: 2.00
    All time rating average: 2.55
    Upgrade to see all 21 reviews

    Rating filters

    5 star
    5% (1)
    4 star
    14% (3)
    3 star
    10% (2)
    2 star
    19% (4)
    1 star
    52% (11)
    Date Author Rating Comment
    2024-11-24
    David Glamour
    Always has to enter login credentials randomly, and slow loading even in 5G
    2024-10-31
    Layan Karunarathna
    App is good. But the ATM payment system inside the bus is bad. I've lost 120MVR and didn't got any ticket to travel because the ATM payment mechine inside the bus didn't work but the money was cut from my bank account.
    2024-09-19
    Sajid Mansoor
    Unable to do the booking. The app does not move to payment gateway.
    2024-07-06
    uhwho
    Sighning up and at the part where you set the password, why don't you have the requirements Right under or over the "password/confirm password" text boxes?? Instead it is made so that requirements are seen as one messy blob of text that pops up and vanishes ONLY when you type it wrong and try to register, there is another pop up that goes close by itself with the same list but the box doesn't expan so you can't SEE THE LIST AT ALL. I had to take a screenshot to see the list and even set it up
    2024-06-05
    Fathih Jaleel
    This app does not function properly. Need to fix the bugs. Always stuck before doing any purchase of tickets
    2024-05-04
    Steven Naavee
    Can you allow access to the QR codes even if the phone doesn't have an internet connection? Might be useful for people who only have a wifi connection at home and don't have a data connection
    2024-04-18
    Abdelazim Elsergany
    I am trying to buy tickets through the app but it hangs .once I press buy ,it shows loading for hours without any response. I texted them but no response
    2024-04-11
    Michael Angelo
    The apps is not updated the transport time in time. It's better to improve or update the travel time so it will not cause of confusion
    2024-03-08
    Isaam Rameez
    Horrible UX design. This app is usually used in high stress situations like when a bus or ferry is about to leave but the UI keeps making you click the back button when trying to pay.
    2024-01-14
    Ashwin Rodricks
    Worst App I am not able to buy a ticket from half an hour me and my wife are trying.when we click on buy tickets the loading screen come and we r stuck in that screen and we can't buy a ticket tho we wait for so long. Even to check the bus the loading time is so long. One of the worst app I have ever used.
    Upgrade to see all 21 reviews