An easier way to save and improve lives with an online donor account
Total ratings
4.00
(Rating count:
6,507)
Review summary
Pros
- Easy to use and intuitive interface for booking appointments.
- Helpful for managing donor profiles and checking donation slot availability.
- Great customer service and supportive staff during donations.
- Allows users to quickly book, reschedule, and cancel appointments.
- Contains no ads and is generally deemed efficient for donors.
Cons
- Inability to book platelet donation appointments via the app.
- Occasional technical issues such as login problems, app freezing, or being unable to access local centres.
- Waiting queues and booking limitations create frustration for users who want immediate appointments.
- Recent updates have introduced bugs, such as broken calendar reminder features.
Most mentioned
- App is user-friendly and makes booking appointments easy.
- Problems related to booking platelet donations.
- Technical issues like freezing, login problems, and error messages.
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User reviews
Recent rating average:
4.20
All time rating average:
4.00
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-15 | Nigel Lofters | It's great now that the platelet has now been added to this app. When I moved from donating blood to platelets, I couldn't use this app anymore to make or track an appointment, which was a shame and waste of a good system. Well done now easy to book and keep track | |
2024-12-10 | Steve F | Hi. The app is no longer working properly. I keep receiving the message " Sorry there is a problem with the Service Please try again later". I had a colleague try his app and he receives the same message so it isn't just me. This was working about 2-3 Months ago. Had to uninstall it and log in using the browser. Tried to reinstall and still get the same issue. Have uninstalled until fixed. Thank you. | |
2024-11-29 | James Donaldson | Simple, intuitive and easy to use. Makes booking next appointment very easy. | |
2024-11-26 | Victoria Mayall | Easy to use, easy to change my appointment if needed too. Really good user friendly app. | |
2024-11-21 | Kevin Thomas | As a platelet donor, being able to use the app for appointments is nothing short of transformational! It's easy to navigate and contains helpful information and clear guidance. | |
2024-11-20 | Amelia Booth | The staff are SUPER nice as a first time donor. This leads me to believe that they're always nice. I'm quite scared of the pain and usually talk a lot to distract myself and the woman I had accompanied me and accommodated to it with ease! Just booked my 2nd donation and the pain is defo not as bad as what I thought! Awesome staff service and very quick with a sweet treat after. | |
2024-11-17 | Michał “MickeAngelo” Zieliński | This app was a great convince when I was donating whole blood. After I switched to donating platelets it was not of any use to me, but recently got updated and now I can use it to book my platelets donations as well. | |
2024-11-05 | Clare Taylor | Great app to make my appointments and upload to my calendar but I can't find how to swap between making blood and plasma donations. Any suggestions welcome! 🤔 | |
2024-11-03 | Stef Fletcher | Absolutely useless if you're a platelet donor. Rearranged a platelet appointment and it turned into a blood donation. Also cannot find a way to book a fresh platelet appointment just ising the app | |
2024-10-23 | Lucian Gaudoin | Easy to use, well thought out UI and allows me to quickly book my next appointment. Android version can add the booking details to your MS, Google or Samsung calendar. |
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