This app allows you to use features when connected to a Gear IconX device.
Total ratings
4.00
(Rating count:
2,353)
Review summary
Pros
- The app functions well when used with Samsung devices.
- Connection setup is straightforward if the main Galaxy Wearable app is installed.
Cons
- App frequently crashes or fails to open on non-Samsung devices.
- Users face issues with the app not detecting or connecting to earbuds.
- Lack of basic features like battery status and volume control.
- App requires unnecessary permissions that infringe on user privacy.
Most mentioned
- App crashes or fails to work properly.
- Difficulties connecting earbuds, especially on non-Samsung devices.
- Frustration with sound features like Ambient Sound not working.
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User reviews
Recent rating average:
2.10
All time rating average:
4.00
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Date | Author | Rating | Comment |
---|---|---|---|
2022-06-17 | Kelly Parent | The app keeps crashing and will only allow me no matter how many times I try connect one side even with a reset you would think that Samsung would have it together by now as much as this item costs can you please fix the bugs on this app so that I can properly use my headset and give you five stars. | |
2022-01-08 | ashkan kazemi | One problem is that the application for my phone, which is Xiaomi, does not work properly when I try to transfer the main handsfree from left to right, and it keeps telling me that it needs to be charged. Please help. | |
2022-01-05 | Shiva Bagalkoti | After installing the app, it says, uninstall? Any way, app is not working for last 4 to 4 days. | |
2021-12-20 | Vulcan Data | ZERO STARS! Newer phones don't have the support for these products, apparently. Samsung and their million apps for every product is a Rats Nest I no longer care to untangle. | |
2021-03-24 | WildDropBear | I would very much appreciated if ambient Sound worked even if it doesn't sense it is being used correctly, I can't count the amount of times I had to fiddle with it in my ears to get the Ambient sound mode to work and I also occasionally hear Type of beep sound in the left one as if it's about to loose connection or something, it interferes with the music so I would like to be able to just turn off that stuff, also could we have a feature where Ambient sound gets turned on automatically | |
2020-10-08 | Dan Aiello | Broken since Android 11 Every since upgrading to Android 11, this app crashes (from the background) any time I connect my earbuds. Heart rate no longer functions, nor does the ambient sound feature. | |
2020-09-09 | Akhil Akhi | Waste of money and one of the worst product from samsung it will connect only for samsung devices please update the app for useful to all mobile | |
2020-04-11 | A Google user | The app isn't downloading even after multiple tries and I cannot use my buds because of it. | |
2020-02-01 | A Google user | Won't let me click on it and don't know why. Once downloaded it doesn't even say open on it. I can't find the wearable app either for some reason | |
2019-11-16 | A Google user | You must first download the Galaxy Wearable app then you will be prompted to download the correct plugin for your particular smart device. This is just the plugin for the IconX ear buds. It has no function without the main app. It works great on my Motorola phone |
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