Star Market Deals & Delivery
Shop stores, delivery & pickup
Total ratings
4.78
(Rating count:
5,902)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy online ordering and delivery services
- Significant savings through deals and discounts
- More consistent stock availability compared to competitors
- User-friendly features, like regular weekly sales and added sales for app users
Cons
- Frequent technical issues and glitches causing disruptions in service
- Difficulties with coupon clipping and applying deals at checkout
- Inadequate customer support and unhelpful chatbot
- User interface changes are frustrating and have made the app less intuitive
Most mentioned
- Technical difficulties with the app
- Issues with coupon clipping and applying discounts
- Customer service inadequacies
- Positive experiences with savings and delivery accessibility
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User reviews
Recent rating average:
3.40
All time rating average:
4.78
Upgrade to see all 22 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-15 |  | | App will not install after 5 hours. No way to clear my phone of a download with errors. One can only remove an app if it completely installs. I now cannot access the Shaws app for my local supermarket. Maybe they wanted to wipe out my rewards. |
| 2024-11-20 |  | | I really like the online ordering and delivery services. |
| 2024-10-24 |  | | very easy to order food online. clipped deals and discounts are applied to the order with ease. anything damaged is refunded quickly and without any fuss. |
| 2024-10-23 |  | | I really like that I can plan out my shopping trip and save money at the same time. |
| 2024-10-11 |  | | A good app overall but one major flaw in their ordering system (and not just limited to the app): if you get a deal like "buy 2 get 1 free" that has brand restrictions, if one of your selected items is not available you end up paying more per item because the deal is broken. While you can specify substitutions the selection is usually limited and often does not include items that are part of the initial deal restrictions so you can't be sure the substitute item will keep the deal active. |
| 2024-08-02 |  | | The app opens but goes to a page saying put in zip code. I don't know why since I use the app regularly but I put in my zip code and there's an error. I can't actually go into the app and see the list I put together yesterday. It's literally broke right now. |
| 2024-07-30 |  | | I have a difficult time receiving the offers depending how n the cashier. One gentleman endured I received the offers then the following day the woman was useless and not customer service friendly. Was directed to the customer service desk which determined I had not gotten the deals. I was not guided through on how to correct anything and left without thee savings. I would have saved $30 but I only saved $15. Let's see how this shopping experience goes. |
| 2024-01-11 |  | | I've been relying on apps like Uber eats and grub hub to deliver groceries, and those services are inconsistent and terribly expensive. What you want is more likely to be in stock and you are more likely to save compared to other services. Amazon delivery is a bit more consistent but also FAR more expensive. This is the best food delivery service I've found so far, the only one that doesn't try to gouge you, and I found to be worth the money |
| 2023-07-16 |  | | Some updates have slightly improved usability, but clipping a coupon and adding the item to your list/cart is 2-3 different screens. It is also not selectable after clipping the coupon, since the item clears from the list. This requires a disjointed, unintuitive process to add deals to your shopping list. It would be great to have a feedback option in-app to recommend changes. The app seems to improve slightly over time. It's a standard grocery store app. |
| 2023-04-21 |  | | Horrible app. Wouldn't process my order but did an old one I had deleted a while ago. Customer support was a chatbot that was totally useless, wouldn't let me edit or void the wrong order. I got stuck paying for it. What a scam. Stay away!!!! Do not use this (cr)app. It is lagging, won't let you add an email, Says the cart is empty when it's full. |
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