Safehouse VPN & MobileSecurity
Unlimited, fast and global VPN
Total ratings
4.30
(Rating count:
7,029)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Excellent customer support with quick response times.
- Effective VPN service when it works.
- Some features like the tracker and blocking harmful links are appreciated.
Cons
- Frequent disconnections and login issues after renewal.
- The app drains battery heavily.
- Limited server locations and degraded internet speed.
Most mentioned
- Customer support quality
- App stability and reliability issues
- VPN performance and connection problems
Upgrade to see all 21 reviews
User reviews
Recent rating average:
3.80
All time rating average:
4.30
Upgrade to see all 21 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-24 |  | | I'm just trying it. Seems to be effective but my Order status is still showing as Unfullfilled. Don't know what remains to be done. |
| 2024-02-01 |  | | I am very satisfied with the product. The best part is their service which is top nothch and ensure customer satisfaction as their priority. Totally satisfied and recommend Safehouse for it's reliability and for a tension free web browsing and keeps your private data safe. The support from Shrinkhala from safehouse was excellent and they ensure you have a smooth process during the renewal process with multiple followups and checks. |
| 2024-01-07 |  | | I faced a small issue. When I raised the query on playstore, little did I expect to get a reply, forget a quick one. The team from safehouse called me up within an hour. After understanding the issue, they provided an excellent resolution. All within 24 hours and 2 phone calls(from their end, I had to make not a single reminder call from my side) Kudos to the support team.!! |
| 2023-12-28 |  | | Team is always helpful. I personally liked the Bodygard (now safehouse). Keep up the good work. But after the subscription renewed. App gets disconnected everytime i switch off the data/network. Totally disappointed after renewal. Also, after some days it logs me out suddenly by own. Then again I have to login by sending sms and then copy pasting the link and everything. 1st year of this app I was very much happy, but now post renewal totally disappointed. |
| 2023-06-14 |  | | Very unreliable app. Sometimes, it just won't open. Closes as soon as I open it. Sometimes, it will log me out and then won't let me login. If it works, it works like a charm, and if it does not, then it just won't work at all. It's very frustrating! Hence the 2 star. I don't think I will renew the license. BTW, it drains the battery very aggressively if it runs in the background. |
| 2023-05-20 |  | | Nice Teamwork I'm using this app since a year but recently had an issue with remote lock after renewal of subscription. I contacted Support team but they failed to sort of issues as my mobile was not showing in remote lock. Tried a lot by support team and finally they will able to sort and my issue has been resolved. Support service is really incredible and ready to solve the issues. Hope this team continues to this spirit and looking forward to use this apps in future too. |
| 2023-03-12 |  | | Some of the issues regarding server location settings & masking IP address issues were discussed with the BodyGuard software executive & they justifued/resolved. Thanks. Otherwise, the app works well in terms of identifying the browsed website is safe or unsafe. |
| 2022-12-14 |  | | Lost my phone during a visit, wasn't sure that I would find it back through Bodyguard but I must say, the service team are the greatest helpers and i was being updated every time..got my phone back!!! Also the culprit.. Thank You (Shrinkala - one of the staff who helped me the most). |
| 2022-12-03 |  | | It gave me limited features when I bought their yearly plan which is Rs 599/- service after 3 months they offer me to upgrade now. it is not working yet. If I upgrade it then they will resale again their new features. I think it will not work. I don't recommend this unbranded and limited service app. Don't purchase their service otherwise you will lose your money. |
| 2022-06-25 |  | | Giving 1 star because when you use Threats feature to check whether your mail account is ever breached or not, it shows false informations. I found this by putting random mail accounts but then also it showed iformation about it instead of notifying that it is not a valid account id. Improve it or if you cannot improve the remove it. Unsatisfied and bad experience Waste of money in their subscription |
Upgrade to see all 21 reviews