Restart — Mobile Banking App
Bank with Purpose. Make a social impact with every swipe at no cost to you.
Total ratings
3.91
(Rating count:
265)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Simple and clean interface
- Helpful and multilingual customer support
- Quick response time for fraudulent activity concerns
Cons
- Frequent account closures due to 'fraudulent activities'
- Long wait times for check deposits for new customers
- Inaccessible customer support with no phone options
- Issues with linking external bank accounts
Most mentioned
- Poor customer service
- Issues with fraudulent activity claims
- Problems with account access and verification
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User reviews
Recent rating average:
2.60
All time rating average:
3.91
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-05-20 |  | | Need fix bugs I can't see anything on app |
| 2022-09-10 |  | | Why when I try to deposit funds from my external bank account, it tells me incorrect account owner! But that is definitely not the case. I linked my other bank account and it still says the same thing. All accounts are in my name, they all match. Can someone help me please |
| 2022-08-30 |  | | Terrible, much better options out there. Wasn't approved inexplicably. |
| 2022-08-25 |  | | I love the experience. Simple, fast, works well, clean interface. Easy switch between languages (we use several in our family). Support is really helpful and multilingual too. No problems so far. Recommend. |
| 2022-08-05 |  | | Horrible customer service, my boyfriend uses them. He approved the so called fraudulent activity and card was unlocked but still continued to block all Microsoft transactions. Waste of time foreign bank. |
| 2022-05-31 |  | | so I deposited a check I waited there 7 days now my refund that posted I can't use because they locked my card this is getting ridiculous every day there's another problem with this Bank well the bank is through us alliance financial but restart controls all the card information in parts of it and they tell me that they can't do nothing about the lock that makes no sense right because restart controls the card such liars I want to lock off it's getting to the point where I'm going to contact s1 |
| 2022-04-13 |  | | Tried to create an account and it wouldn't go past the email phone and password screen in the app |
| 2022-04-12 |  | | Bank app not logging in for past 24hrs and it's been saying Mobile app and online banking is down ,trash |
| 2022-02-28 |  | | I'd like to say thank you and yes there was some fraudulent stuff going on you guys do a good job and appreciate the professional service you provide as well as to being a bank they are really on top of there game with very surprising response time when something seemed fraudulent they immediately called and checked everything thank you |
| 2022-01-18 |  | | Seems like a really cool app can't wait to try it |
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