The Republic Services app allows you to manage your Republic Services account.
Total ratings
3.07
(Rating count:
1,841)
Review summary
Pros
- Allows users to log in and see their bill.
- Customer service (drivers) are generally positively reviewed.
Cons
- App frequently fails to allow payments or auto-pay setup.
- Users experience ongoing issues with the app not loading or displaying errors.
- Redirects to the website for most functions, causing frustration.
- Billing and pricing practices are viewed as misleading or poorly executed.
Most mentioned
- Inability to make payments through the app.
- Frequent app crashes or loading issues.
- Frustration with customer service and website functionality.
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User reviews
Recent rating average:
1.00
All time rating average:
3.07
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-11 | Ricardo | Does not let me pay. I don't like to do auto payment on anything. I like to see when and how to do payments, and this app don't let me. I have to call to customer service to do the payment. | |
2024-12-04 | Adrian Quijada | This app is terrible and useless. I cannot make payments with this app. The worst app I've ever used. If your company wasn't contracted with my HOA I would cancel with you guys. | |
2024-11-17 | Roland O'Gilead | Republic has horrible billing practices of charging every month and billing every 2. I have never had more problems with my bills than with this company. Just got a past due notice even though auto pay is on. Guess which card I used to pay? "Default" on file. SMFH | |
2024-10-24 | Lidia Gomez | The app doesn't work. It's like the on-line, I just want to be able to pay my bill after 5pm. In this day and age that should be easy to do. | |
2024-09-29 | butch slater | Trash..ha ha. Never works. Omg this app is horrible, almost as bad as the pick-up service. | |
2024-09-17 | holden stewart | White screen, won't load and can't see if my bill is due or not. From other reviews it seems this is an ongoing issue, please fix your app. | |
2024-09-09 | Carolyn Mendell | How do you make payments from this app. I've been trying for days hoping that the app would be fixed. We'll, it's not fixed yet and now in late on my payment and I'm not that kind of person. I always pay on time. 😡. | |
2024-09-06 | Mikko Thomas | Trash app. No pun intended, won't log in. Their site won't let you log in either to pay your bill. How the hell are you supposed to pay the bill? | |
2024-04-25 | Nick | Well, I have one star for every notable feature of the app that didn't immediately throw an error and not work. That was pretty much logging in, nothing else works. Payment settings were broken, payment history is broken, biometrics is broken, other things launch the website which is...also somehow broken when launched from the app. I would recommend to improve the app maybe you could....have any part of it actually work? Yeah...yeah that would help a bit. Thanks | |
2024-03-23 | Joshua Morris | App allows me to login and see my bill and all those other good things but won't let me setup auto pay or one time payments. Tried the website and the login page just doesn't even show when I click it. Hope they fix it in the near future bur who knows. The service is really good and have had a pleasant experience with the drivers so don't discount that! |
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