Relay Payments
Trucker payments
Total ratings
4.37
(Rating count:
4,871)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- App works nicely for cash advance feature
- Simple and easy to navigate for some users
- Facilitates a payment method that some users appreciate
Cons
- App crashes, is slow, and unresponsive
- Difficulties adding payment methods and restrictions on payment options
- Recent updates have made the app less user-friendly
- Customer service is unhelpful and lacks knowledge
- Additional fees and processes are burdensome for users
Most mentioned
- Crashes and slow performance
- Inability to add payment methods or use desired payment options
- Customer service issues and lack of support
- Increased fees and complicated payment processes
- Changes in functionality after updates
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User reviews
Recent rating average:
1.60
All time rating average:
4.37
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-04 |  | | The latest update has made this app complete garbage. I can't check in at a shipper or receiver using my bill info and it insists I add a card to pay lumper fees when I do that via EFS. |
| 2024-12-04 |  | | gabage. it asks so many things. i was able to do this on browser and now i have to download they bad app. |
| 2024-12-01 |  | | This app is not reliable. Crashes for no reason. Give you wrong location number. Code invalid. And the customer service ask dumb questions if they answer.who gave you this code? Did you select the right location? And the answer most smart was you have to wait until tomorrow to get a new code. |
| 2024-11-29 |  | | Slow working app. Not responding when you pick a place to fuel or direct to navigate. |
| 2024-11-29 |  | | This app used to be good....site where I park my truck at only uses Relay for parking and I could go home and make my payments from anywhere at anytime....loved it. Now.... They took away parking payments and I have to physically drive to where I park my truck at and scan the QR code to make a payment....I tried calling Customer Service but they couldn't help either....they couldn't even locate the place I park at in Saginaw Texas... Horrible. Horrible. Before Update 5 Stars. Now 0 srars |
| 2024-11-26 |  | | The app works. But finding fuel stops on the map is so laggy. There no information on ifta discount. And the worst part is that you need your phone and your wallet at the pump, this is really a step backwards. Would love to have the membership integrated. |
| 2024-11-23 |  | | Simple. Fast. Easy to use and navigate. Nothing to it!! |
| 2024-11-22 |  | | fix the choosing the icon function. it takes 20 taps until it works. |
| 2024-11-16 |  | | Be great if the app would work. Wont let me add payment. Send out link to have people add it. |
| 2024-11-07 |  | | Useless since you can't ACTUALLY use a fuel card, just register a check. Would give zero stars if possible. |
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