Relay - Get a Truck Driver on
Instantly put a driver in the seat of your truck with the tap of a button.
Total ratings
3.70
(Rating count:
142)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Flexible scheduling and the ability to select jobs
- User-friendly interface
- Good support team available to answer questions
- Variety of job options (local, OTR, regional)
- Benefits and perks are improving with the app
Cons
- Frequent crashes and bugs in the app
- Delayed Instant Pay feature and associated fees
- Difficulties with the application process and lack of customer support
- Issues with personal information handling and data security
- Limited availability of jobs, especially for local work
Most mentioned
- App crashes and bugs
- Flexible work opportunities
- Poor customer service experiences
- Problems with the job application process
- Difficulties accessing available jobs
Upgrade to see all 23 reviews
User reviews
Recent rating average:
2.70
All time rating average:
3.70
Upgrade to see all 23 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-05 |  | | Update crashes my app |
| 2024-12-04 |  | | 12/4/24 app keeps crashing can't get to the job board |
| 2024-12-04 |  | | Update is buggy. App crashes. Can't get to anything |
| 2024-10-06 |  | | Yes, at the trucking expo sounds like a good idea |
| 2024-06-12 |  | | It used to be decent but now ALL the loads are pre-assigned prior to being posted and their Instant Pay feature isn't even instantaneous anymore and requires 2 business days to be Direct Deposited and they still charge a fee for that which is very ridiculous and inconvenient for the Drivers because they don't get paid right after completing work assignment like they used to and Customer Service is no longer existent or reachable. Most Driver quit before they even do their first Relay assignment. |
| 2023-08-31 |  | | Easy to use. I signed up for Relay to supplement my income when things are slow. I like having the flexibility to view and accept work when I need to make some extra money. The support team has always been there to help answer any questions and help me resolve any issues. |
| 2023-07-22 |  | | This app is the greatest for anyone looking for part time or even full time work. It gives you flexibility. |
| 2023-07-04 |  | | Still new to the app but so far I like the concept. Being able to work on whatever days you want taking whoever job you want sounds like a great way to work. However, there's not a huge variety or nearly as much work available as I expected when I signed up. On a normal day you'll see 2-3 jobs pop up but most of the time they'll be OTR so you'll be out 5-7 days at a time. If you're looking for that type of work Relay is amazing, but for local work you might get lucky and claim 1 or 2 per week. |
| 2023-06-20 |  | | Beware DATA & PERSONAL INFORMATION SHARKS!!! 1. They only operate in certain areas that they are able to inform you of before collecting all of your personal information. 2. They don't tell you the list of states they show you are the only ones available, then ask what state you're looking for work in because you didn't select the state from the list THEN THEY GATHER ALL YOUR PERSONAL INFO only to say they don't work in your state. So where is my information? and why didn't you state that before |
| 2023-03-17 |  | | I just tried to sign up. I did the pre-qualification, the online app, and the phone app. But I try to login, it wants my email-ok, and my password. Relay did not give me one and no where to create one. I don't know what I did wrong,if anything, but that's bogus. And non responsive on the website for "live chat". No contact help number, just schedule an appt fir call back-a week from now!!?? I need help today! Wth Relay? We're not getting off to a good start here! |
Upgrade to see all 23 reviews