Recoup

Reclaim Your Hard-Earned Money

Total ratings

3.95 (Rating count: 3,605)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • The app can help users get refunds for bank fees.
  • It provides scripts and assistance to request refunds from merchants quickly.
  • Some users found success in getting money back easily.
Cons
  • The app is glitchy and difficult to use, with frequent errors during account setup.
  • Users report being asked to constantly reauthorize their accounts and faced issues with crashing.
  • The cash-out process and requirements for badges are frustrating for many users.
Most mentioned
  • Glitches and crashes during the account setup process.
  • Difficulty in cashing out and the requirement for badges.
  • Concerns about data security and the app's trustworthiness.
See reviews for Recoup on Google Play Store
Upgrade to see all 20 reviews

User reviews

Recent rating average: 1.90
All time rating average: 3.95
Upgrade to see all 20 reviews

Rating filters

5 star
15% (3)
4 star
0%
3 star
15% (3)
2 star
20% (4)
1 star
50% (10)
Date Author Rating Comment
2023-09-16
Emily Wilson
Really hard to use and vague. You have to reauthorize EVERYTHING over and over again anytime you want to use the app which takes too long and is exhausting. Bank fee claims languish with virtually no informational updates then just expire with no summary of what happened. Nothing. Also, they want to send emails as YOU, but there's no way to preview what these emails say? I'd like to know what "I" am saying to my bank and credit card company. Just super janky and doesn't seem trustworthy.
2023-03-24
Kristen Bingel
I'd be happy if I could cash out my $30 and not at $10 each time but ALL OF IT. I'd also like it if I could report bugs but can't because I keep getting error. I can't earn any badges bc all offers won't load the badges are ridiculous anyway. You get all my shopping data yet I need to earn a way to cash out when you're cashing in on that alone should be enough.
2022-12-20
Wendy L.
Super glitchy I have been trying to set up my account for literal hours now. I have inputted my phone number and received a verification code, however the app glitches when I am directed to the email stage. I done even get to finish putting in my email before it starts glitching and pauses all input. Do not use!
2022-11-17
elias197859
I'm having the same problem as Christina belle and others have explained. The app worked once upon a time, but for months when I try to open it it asks me to signup and verify my phone number and then after that it asks me to put in my email which it is utterly incapable of handling. I can sometimes type out my entire email address (wow!) But any farther than that including pressing "next" will cause the app to crash rendering Recoup 100% useless
2022-09-16
Christina Bella
app is a mess , I have to uninstall , it keeps losing my account and points making me start over again as if I never even had an account, now when I try to log in , it asks me to verify my phone #, which I do, then put in my email, when I try to put my email in the app gets all wonky, im only able to type the first 5 or 6 letters and the app goes black , or it goes all white and flashes , then crashes, it even crashed my app launcher and wallpaper app!
2022-08-05
Jonathan Black
No point whatsoever in this app. Poured my heart, soul and data into it for nothing. No point, nothing happened. But then on top of having access to ALL financial accounts and transactions they tried to turn it into a review app that awards points based on your making a short video in your shopping experience with each charge. For what? It's too mixed up and needs to just pick a direction and go with it.
2022-05-04
Jd Wagner
This is my first time using this app and so far so good. The user interface is extremely simple. Dose not require someone to be a tech wiz to move through the functions and even offer rewards such as cash back on purchases already made before signing up for the app. Definitely would recommend giving it a shot. Especially if you have a ton of digital receipts or bank fees. Definitely a 5 out of 5 so far.
2022-03-04
Alex Palyshka
Forced to create an unpaid commercial for the company/product you do free advertising for. $5 cashouts. But you need a badge too. In fact every time you go to cashout a new one's required. Only gotten by signing up for something off their offerwall. They get access to all your data: Email, credit, debit & bank accounts; where, when & what you purchased; GPS; ALL personalis. Make a commercial, EVERYTIME, you go to collect coins. Don't forget, daily sign ins or lose points. EASY HARD PASS!
2021-10-20
Ludmila Troutman
This crazy app asked for permission to send emails in my name to start claims. Little did I know that it would message random merchants mentioning how much I have spent at their company in the past in order to demand a 30% coupon to use in the future. A total embarrassment, because I had already been given a coupon a few days earlier. Now I'm trying to cancel the acct and unlink my bank accts and there's not an option in the app for that. I had to fill out this 1998 looking form through email.
2021-09-22
Amanda Brown
I really like the concept and idk if it is just my phone but, when I go to take pictures of my receipts, my screen just looks like a green screen. I've tried multiple times and same result every time. Also, it keeps making me connect my bank account and when I go to scan my account for 'rebates and other stuff' it just continuously loads. šŸ¤·šŸ»ā€ā™€ļø **I would really like to be able to use yalls app though.. help me fix it and I'll change my rating to 5ā­
Upgrade to see all 20 reviews