Isle of Man Bank
Mobile Banking for Isle of Man Bank customers
Total ratings
5.00
(Rating count:
1,319)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use and convenient once set up
- Helpful features like emergency cash and getting cash function
- Regular updates with new features
- Strong security measures, including biometric options
- Reliable functionality for common banking tasks
Cons
- Complicated navigation in the latest version
- Frequent technical issues like login loops and error messages
- Problems with biometric authentication and forced usage
- Removed features like viewing interest rates
- Outdated systems causing transaction delays
Most mentioned
- Biometric authentication issues
- Complicated navigation
- Technical problems and bugs
- User-friendliness of the app
- Security measures
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User reviews
Recent rating average:
3.30
All time rating average:
5.00
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-07-24 |  | | Simple and easy to use, works great. But recently the option to view interest rates on savings accounts was removed. Would really like this back. |
| 2023-06-24 |  | | Not enjoying this latest version of the App. Sure, it does what I need it to, but it's become unnecessarily complicated to navigate from screen to screen or account, and the payments options are not clear. Viewing automated payments pages appears to be different depending on the account type. I want a banking app to be straightforward, easy to use as well as secure. I'm sure in someone's mind this is better, but it's a step in the wrong direction for me. |
| 2023-06-17 |  | | Like the extra security, but PLEASE can you stop with the biometric . I couldn't get past the screen until I did it, then it doesn't work for me it takes 8 to 10 attempts before it allows me to proceed. Everything else is great and it's clear and easy to use. |
| 2023-05-17 |  | | Please, stop trying to force "biometric approval" by locking functions behind it. Poor on features, not enough details on the transactions, counter intuitive and hard to use in full potential without the site or help from staff members of the bank (and this is an adventure). |
| 2023-03-21 |  | | Clean quick anc easy to use . Helpful. You can always add thing and be better but its doesn't mean it not good as it is. |
| 2023-02-24 |  | | I did rate a 1 to begin with, so many issues back then. Have moved it to a more accurate rate. Does exactly what I need it to. |
| 2023-02-04 |  | | Mostly useless and poor. New features? If you try them they never work. Apply for a new service - you will never be contacted back. I would like to give it a minus one star if I could. |
| 2023-02-01 |  | | Useful, and getting more reliable with age. Required help from the great counter team at Arhol Street to get separate business accounts onto the app at the same time, but now works well and genuinely makes banking easier |
| 2022-12-13 |  | | Don't install this! - Just spent an hour trying to book theater tickets on my laptop. Verified by Visa insists that you approve the transaction on this app (if you have it). App wouldn't open. Redownladed it, wouldn't open. Restarted phone wouldn't open Checked out service status, eventually opened the app. Approved transaction. Returned to vendors site... transaction cancelled timed out! Start again. Uninstalled app! |
| 2021-10-17 |  | | The app is very handy. I have only one suggestion. After setting a transfer ready for some date, it would be good to be able to see what transfers I have set. I tend to forget if I have set a certain transfer on not. |
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