Razer Chroma RGB
Hold the world of Razer Chroma™ RGB in the palm of your hand.
Total ratings
3.42
(Rating count:
1,555)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- App works great when it functions properly.
- User appreciation for RGB customization on devices.
- Some users have had positive experiences with customer support.
Cons
- App frequently fails to recognize connected devices.
- Location services requirement causes issues and confusion.
- Inconsistent performance; often fails to stay connected to devices.
- Background processes lead to battery draining and crashing.
Most mentioned
- Difficulty in connecting and recognizing devices.
- Issues related to location services and permissions.
- Increased frustration with app updates causing previous functionalities to break.
- Desire for more customizable lighting features compared to PC options.
Upgrade to see all 21 reviews
User reviews
Recent rating average:
1.40
All time rating average:
3.42
Upgrade to see all 21 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-10-20 |  | | Using this for my Razer Wireless argb controller and it sucks. Everytime I open the app and try turning on/off the controller it says it needs location services to be turned on. However on my s22 ultra, it's not even in the list. I have it connected to my PC and I wish there was a way to just keep it turned off when the PC isn't on instead of having to always manually turn it off after I shutdown the PC. VERY ANNOYING |
| 2023-04-14 |  | | I REALLY WANT AND NEED TO TURN OFF THE CHROMA LIGHTS PLEASE! Used to be able to change the colors and turn off the ligts of the kitty headphones but now the only devices available are two that I don't have. I once opened the app and it mentioned that I had to install or whatever another app but I closed the pop-up too quickly and don't know what the app was. Really hope that this issue gets fixed because I want to be able to turn off the chroma lights and change the colors asap |
| 2023-01-24 |  | | App used to work perfect, now forces you to give location access but doesn't actually request access for location from the phone properly. I've got no issue with giving my location access, I understand the requirement for the functionality, my issue is the actual feature within the app appears to be bugged where it will state that it wants location access and then when I try and provide it the app does not correctly ask the device for the access and it makes it impossible to use the app. |
| 2023-01-20 |  | | Update : the new app seams to work fine. when you update it prompts you to switch to the new app thank you support The headphones used to work with the app perfectly. I don't use the lights very often but recently I wanted to use them and the app forgot my headphones and now it can't connect with them. |
| 2022-10-19 |  | | Just like a lot of other reviews are saying, the app doesn't recognize any of my razor devices. This is definitely not an issue with my devices, it is an issue with the app. I've been contacting customer service for a almost a year now (ever since the update that caused the issue) and have not had the issue resolved. I think I'm going to switch to a different brand that actually values customer feedback and takes responsibility for their mistakes instead of blaming their customers. |
| 2022-08-23 |  | | When I bought my kitty headset last year December, it worked for a while. Then it stopped working with the app. Reached out to support and they made the process even more difficult. Bought these because of the cool lights and now it doesn't work. It's extremely frustrating as my girlfriend has the exact same issue. Support didn't make it easy for her either. Why are we suppose to make a video of the app not working? So frustrating. |
| 2022-08-11 |  | | It worked completely fine when i used it last year, and today I put my headphones into pairing mode and the app tells me to retry a moment later. The funniest thing is it doesnt even use my location: I gave the app permission to use my location to find the headphones and according to my phone it never actually looks for the location in the first place (an icon tells me when something is tracking my location). The "helpful" update has ruined the once functional app, and I hope its reversed. |
| 2022-08-05 |  | | For months, literally months, I've been attempting to get my BT Kitties to be found by this app. According to it, it does not exist. Anywhere. Ever. I've never been able to have any color other than white on my headset. Never have gotten a response from support. Waste of money on a headset where 50% of the value is the customizable RBG lights. |
| 2022-06-20 |  | | This app is absolutely garbage on my OnePlus 7t. Hot garbage. It asks for permissions to read and control notifications (including texts, what the heck?), and unless you grant it access you can't use it. Then it's *constantly* doing something in the background, but it sure isn't working. The 1st time I installed it with my kitty headphones it was okay for a while, then I had to uninstall it to get it to quit messing with my phone! I just tried again, and same nonsense. Awful app honestly. |
| 2022-05-08 |  | | The mobile app is extremely inconsistent, it doesn't want to connect to my headset a majority of the time, the other times, and the rest of the time it either disables the chroma or works. it has gotten a bit irritating to deal with.. I still enjoy razor products and support their brand. |
Upgrade to see all 21 reviews