IRCTC Authorised Ticket Booking, where is my train running status & PNR status
Total ratings
4.61
(Rating count:
1,809,488)
Review summary
Pros
- Easy to use for train booking.
- Convenient food ordering feature.
- Good for checking train status.
Cons
- Inaccurate train tracking and status updates.
- Poor customer service and support.
- Food delivery issues and wrong orders.
- Technical glitches when creating accounts.
- Frequent bugs and crashes.
Most mentioned
- Inaccurate live tracking
- Poor customer service
- Food order delivery problems
- App bugs and glitches
- Privacy concerns with account sharing
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User reviews
Recent rating average:
1.70
All time rating average:
4.61
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-30 | Nitesh Rathi | Other then the regular things like train search and live status (which usally is accurate) I really liked that the app was able to give me live speed... It was good fun tracking the speed of the train while being in the train.. But with the recent update... They seem to have the feature removed. Thus only 3 stars.. otherwise would have given 4 | |
2024-11-28 | Vishnu N | Worst app. Please use other apps than this. These are all useless app. I was about to cancel the ticket due to change in plan. But I was unable to do it through app. When I click on cancel ticket it throws something went wrong page. I've contacted customer service through call they shared an URL to cancel again same error. Then I contacted customer service to cancel it. Is it really required to contact multiple times to cancel a ticket. If app works fine why would I contact customer service. | |
2024-11-22 | Shikha Verma | I have used this app to do a lot of train booking and I must say that it is quite easy to use the app. I loved the feature of ordering food on the train and to my surprise the food was quite tasty☀️. Grateful to the app makers to make the train booking process so convenient. Thank you so much. | |
2024-11-21 | Basant Bhatt | Train number 12045. 21 November - Train was only delayed by 7-8 minutes whereas this pathetic app despite of GPS tracking showed delay of above 1 hour. This happened during almost every journey that I had. Uninstalling with immediate effect. NTES is more accurate. | |
2024-11-20 | FAHIM SHAIK | Worst experience ever. Live tracking sucks, so pathetic tracking ever. Right now I am in the station waiting for the train which was on 30 min delay while this app showed me it's on time. Could've stayed home if not for this godforsaken app. Pathetic | |
2024-11-19 | DEEPAK “Deepak” VERMA | Since last 1 year I observed that the app is not showing or adding my those PNR whoch I booked via irctc website. I tried to add those PNRs in the app using all the available options and message shown as Trip Is Alread Saved. Please check youe trip details. but after that they were not showing in MY Trip, My Booking or anywhere else. So, after observing so long, exploring some other app | |
2024-11-15 | Megha Ram | I placed an order for roti basket as well but the rotis were not recieved You just provided them with paneer butter malasa how would someone eat there food without the proper food menu This is just pathetic of yours service atleast inform us in advance that you don't have so we can atleast have order from any other place The people travelling order food from apps as they prefer it convenient. I used to recommend my frnds about your restaurant but how could I recommend then now as the services | |
2024-11-14 | Naughty Principal | Disgusting poor app, i clicked on Book Now button multiple times, but nothing happened anything. First maintain app for precise functioning. I've to download now other app for train booking. | |
2024-11-10 | ravali chepuri | Worst customer service ever I had with any app support team. They don't care if you want to talk or now they'll speak whatever they want to and will cut the call on your face. They don't know the TDR eligibility, they don't know cancellation policy. Terrible, pathetic, irresponsible, and worthless, and truly a timewaste app, | |
2024-11-10 | ramesh natraj | had worst experience while ordering food on trian. first they deliverd wrong order and didnt even refund my money. second time the food quantity was very less. wasted my money. |
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