Rachel's Grill
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Total ratings
4.29
(Rating count:
116) Upgrade to see all 21 reviews
User reviews
Recent rating average:
3.20
All time rating average:
4.29
Upgrade to see all 21 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-13 |  | | Easy ordering main item extra sides are a little difficult so I just buy when I get there |
| 2024-10-16 |  | | Buggy app, terrible food, even worse owner. They legit stole $40+ from me and refused to refund it. The owner even used profanity and hung up on me after my many desperate attempts to resolve with the store. |
| 2024-07-20 |  | | Never Gave Me My Refund. My order came without the extra protein I ordered, no sauces and due to the flimsy paper containers, the bottom item was oozing out and squished by the rice bowl. They only gave me $3 when it should have been $38. They did not return phone calls for over 2 weeks and played games. Terrible food,terrible customer service and will never order again. Not worth $20 for 15 tiny pieces of chicken and greasy rice. |
| 2024-07-10 |  | | Very easy to navigate and order. I haven't experienced any issues with Google Pay or the ordering process. |
| 2024-05-16 |  | | I love the girls at East Ridge Rachel's 🎯. Their Fast, Friendly and the Food is Fresh too .... Their portions are very generous. The wraps and salads are amazing... 👍 |
| 2024-04-11 |  | | Ordered 2 items, only received 1. Tried getting a refund on the item that never arrived, and despite multiple attempts at contacting them, I never got a response or a refund. |
| 2024-04-01 |  | | Love the food. App is just fine. My minor gripe is no nutrition information. My major gripe you are forced to use whatever reward dollars you have on every order you make in the app. I've never seen an app where you don't have the option to use or save them for the future. |
| 2024-03-25 |  | | Easy to use, the photos are very small, but the menu transition speed is fast. |
| 2023-12-23 |  | | I will happily change to 5 stars when you allow phone orders. Try to call only to be sent to a voice-mail( that is not set up yet). Do you not allow cash ? How can a customer place an order and pick it up paying cash ? The food is always amazing, 2nd to none. |
| 2023-11-21 |  | | It was advertised on TV that there was a half off discount on dinners ordered using the app but I did not get one. |
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