QDOBA Mexican Eats offers customizable flavorful food for pickup and delivery.
Total ratings
4.80
(Rating count:
26,720)
Review summary
Pros
- Great ordering experience when it works as intended
- User-friendly interface with good organization and pictures
- Ability to use rewards easily
Cons
- Frequent login issues and app crashes
- Slow performance and lag between actions
- Inconsistent functionality, especially related to ordering
- Lack of support for certain ingredients and ordering options (e.g., breakfast items)
- Limited notification system for promotions and messages
Most mentioned
- Login issues and inability to access rewards
- App performance problems (slow and buggy)
- Frustration with restrictions on ordering (e.g., toppings limit)
- Changes to the rewards program causing dissatisfaction
- Challenges with location-based ordering
Upgrade to see all 21 reviews
User reviews
Recent rating average:
1.60
All time rating average:
4.80
Upgrade to see all 21 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2024-11-15 | Scott Morrison | I've had a Qdoba account for roughly a year now and after multiple updates and iterations, I have never successfully used this app. Cannot log in, cannot select stores, cannot look at menus, cannot pay; it's always something. Qdoba may very well be the only fast casual restaurant that requires you to physically go to the restaurant to order food, and it's simply because this app is not functional. | |
2024-11-13 | Jake Plantz | 2 stars because this app works, but is by far the worst food ordering app I've ever used. I'm constantly logged out and struggle to sign back in. I don't remember the last application that had an insufferable multi second lag between clicking anything on the app, and it eventually loading. Extremely frustrating. User experience sucks. When you finally get it to load correctly, it functions as intended. | |
2024-10-07 | Louisa Dobrinski | It appears that changes have been made & the app isn't working correctly. Asking you to make selections on items where selections aren't available. After much trial & error, we were finally able to get a burrito ordered but had to go into the store to get chips & queso & Mexican street corn. Very frustrating. | |
2024-09-21 | Nihar Shah | Great app, easy ordering experience. Very well organized and good pics. Only problem is they only allow 6 toppings on burritos, and fajita veggies count as one of them even if you selected no proteins. So for veggies, you can basically only get 5 toppings. Not sure why they have these restrictions in the app when I can order as many toppings as I want in the restaurant. Please remove the 6 topping restriction, or at least make fajita veggies one of the protein options as well. | |
2024-08-13 | Jon N | Since the beginning of this year, the app has really been buggy. Unable to place orders, issues with adding items and being sent back to the locations page, etc. Used to be an avid Qdoba customer. Now, it's a once a month ordeal if that. I only order when I have an hour to waste. Edit 08/13/24: Stop revising the rewards program. No longer able to use the 2$ chips and queso reward, which was the only deal that brings me back. | |
2024-08-04 | Renee | I don't know what they did to this app but it no longer allows you to log in. I can access from my pc just fine so I know my password. I have tried changing the password, uninstalling the app and reinstalling it. Useless and there is no link to get any help with it either on the app or online. If you don't care about earning rewards, this is the app for you | |
2024-07-10 | Christopher Foht | For the past 2 months have not been able to login to the app to scan my rewards. I can login just fine to the website via Google. But the app just says password and email do not match. I've deleted and reinstalled the app several times. I've also tried changing my password with the same result. Just stupid | |
2024-07-02 | Zeva Rose | (1) App never works properly. When choosing delivery, it almost always hangs and never actually continues (2) Ordering breakfast, if you don't order 30 minutes before it ends, it won't let you order, saying the items aren't available anymore, meaning that for 30 minutes no orders can be made. The store I selected does support breakfast, but Doordash is quite a bit more expensive (3) The app overall is clunky and takes forever to load on my Pixel Fold, and needs a complete revamp | |
2024-05-24 | Tribalstyler | Needs a fix! Tried to order breakfast for delivery. The closest Qdoba (2.5 miles) doesn't do breakfast but the next one over (2.8 miles) does. The app defaults to the closest location when doing delivery (even though it's closed), thereby blocking my ability to order breakfast delivery. Besides that it's kinda slow and constantly needs updates. But the point system is nice and usually I can get my food ordered. Please fix this! | |
2023-02-08 | Matt Semelbauer | The app hasn't worked for weeks now, blank white screen when it starts, will update review when it does. Operating on a Galaxy s10. Update: after I went into my settings and cleared my data and my cache, the app worked! And then after a few days it was a blank white screen again and I had to do the process over again. Update: the app now works consistently, however I can't deselect promotional emails, keeping it a one amstar ratinf until this is resolved. |
Upgrade to see all 21 reviews