Floward Online Flowers & Gifts
#1 Flower & Gift Shop - 100% Fresh Flowers - Buy Online & Track your order
Total ratings
3.54
(Rating count:
4,946)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Application is easy to use.
- Variety and quality of products offered.
- Good app design and user interface.
- Some users had positive experiences with orders.
Cons
- Poor customer service and support.
- Late or missing deliveries.
- Technical issues when trying to place orders.
- Incorrect or changed orders without consultation.
- High prices for services provided.
Most mentioned
- Customer service issues
- Late deliveries
- Technical problems with the app
- Problems with order accuracy
- High prices
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User reviews
Recent rating average:
1.40
All time rating average:
3.54
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-06 |  | | Worst application if you want something to be delivered in a specific day I ordered one week early just to ensure everything would be perfect On the day of delivery they informed me my order isn't in stock and wanted to replace a male perfume to a female perfume???? What is wrong with this customer service replies take hours and no one seems to care enough |
| 2024-11-25 |  | | Flowers does not last for 4 days In the care conditions mentioned in the app Unfortunately |
| 2024-11-24 |  | | It was very bad experience. They forget the order to send .and they chang the gift .no more order from theme.also took much advertising its every where when I open any social media app its coming .boring .they think if they repeat like that they win more money. Do good services and y will recive a best customer. Not with adv y recive customer. Only with honesty. Bad operation |
| 2024-11-18 |  | | The experience was very excellent, thank you very much for this good application. |
| 2024-11-02 |  | | They have very bad customer service. Communication is very hard with them. You can't cancel the order or return your payment if they fail to deliver your order |
| 2024-10-31 |  | | They missed up my last orders, late delivery, and one order they missed the day. Another order was sent a day earlier because the app changed the day. Very unreliable company and application. They used to be much better. |
| 2024-10-24 |  | | Poor customer service, they don't have any background of customer service to be, they don't have any experience to deal with customers, I don't recommend them at all |
| 2024-10-04 |  | | They don't deliver the orders Ontime unfortunately! Very bad service !!!! Last time im ordering from floward ! Expensive and worst services |
| 2024-09-13 |  | | They suggested I create a new order with a new payment process, or they could resend a payment link for the same order – all this after they've already taken my money! Why on earth would I trust them with another order? To make matters worse, they tell me it'll take up to 48 working hours to process a refund. Unacceptable! Horrible experience, especially when this was supposed to be for an important occasion. |
| 2024-08-28 |  | | Very bad experience. The flowers are old and damaged, and the chocolate melts. I don't recommend anyone to work with them Customer Service is not responding. |
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