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Total ratings
2.90
(Rating count:
1,460)
Review summary
Pros
Cons
- Cannot log in or access accounts
- App design and user interface are poorly rated
- Frequent technical difficulties and errors
- Lacks features available in the iOS version
- Poor customer support responsiveness
Most mentioned
- Issues with logging in
- Technical difficulties and errors
- Poor usability and app design
- Difficulty in accessing offers and information
- Inconsistency in app performance across devices
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User reviews
Recent rating average:
2.10
All time rating average:
2.90
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-12 | Paul Lain | Very easy to navigate the app and find information you're looking for. | |
2024-11-30 | Ken Bateman | Horrible app, it shows me offers in Las Vegas. I don't live near Vegas so it's no good for me. I tried to enter my loyalty card on their fanduel casino app and it told me it did not recognize the card. I tried to message support to get help and they told me that they couldn't help because they didn't have access to that page. Why even have support if they can't help with your problem. It makes no sense. Delete, delete, delete | |
2024-11-28 | Chad Hetzner | Doesn't always login even with the correct information entered, then locks you out because if too many attempts. | |
2024-11-16 | Cherise Greski | Horrible design. Can't see all info, like offers, at one time. Menu is huge. No way to customize. One of the worst apps I've ever used. The holland America app is better and that is saying something. Strong recommend not to install. Go to the website instead. 11.15 STILL a horrible app. If you're disabled, it's even worse. Not at all user friendly. You need a user who knows how to test apps and make this accessible. As a stock holder, I'm appalled at this lack of service. | |
2024-10-20 | Mark Binder | The app is suddenly not working well on Android 15. Filtering locations causes the rewards to not show up at all. Need to fix this ASAP. | |
2024-10-04 | Jared Baldwin | The app struggles to load a lot. ImFeel like the android version of the app lacks information as my sister has apple and her app displays a lot more offers and information. App is super clunky. I am an onyx member and she is emerald and yet she gets way more offers too. | |
2024-09-21 | Jeffry Winters | Alien uninstalled the app to reinstall it to see if it would find any automatic updates that it might need. I'll be back down there momentarily | |
2024-09-13 | Laonya Harris | The app would be great if you could log in. Every time I try to log in to reserve a room, it's always an error. Maybe it just means I should stay at other casinos in Biloxi. Get it together please | |
2024-09-08 | Michelle Pinkston | I CANNOT get into this app!!! I never had a problem before they changed the app. It is completely frustrating!!! No help on the app. No help while I was just out in Vegas at a property! Why?! Why can't I get into this app with my information??!!! Yes, I've had a Boyd rewards number, same number for at least 10 years!!!! | |
2024-02-09 | V F | I updated your Boyd Rewards app, and my Stardust Social Casino account did not update as well. I also can't log in to my account. So, now, I'm not sure what to do, except to uninstall the app and reinstall it and hope that works. Maybe I have to re-register my account? If that doesn't work, I'll go old school and call to make room reservations. It's such a hassle in our digital world. |
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