Slim Chickens
Be a Slimthusiast! Easily order on the go, earn rewards, and more.
Total ratings
4.80
(Rating count:
8,006)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good food quality and portion size
- Fast service
- Rewards program is appreciated
- Easy to order online and earn rewards
- Variety of menu choices and sauces
Cons
- App navigation is inefficient and needs improvements
- Issues with logging in and app functionality
- Points in rewards program expire quickly
- Frequent app updates required
- Incorrect orders and lack of follow-up support
Most mentioned
- App needs improvement
- Good quality food
- Slow service at certain locations
- Problems with rewards points
- Delivery issues and incorrect orders
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User reviews
Recent rating average:
3.00
All time rating average:
4.80
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-15 |  | | I asked for no cucumber on my salad, and it came with these on it. I let the person know, and she took it back and got me a new one. To be honest, this is one of the few places that redelivered my salad without a hint of the unwanted item. This is why we come here. Honest service is so hard to come by. Thank you! |
| 2024-11-30 |  | | The restaurant doesn't offer many 'deals' in their app. Also, the app seems to need an update everytime I open it. Apearantly, Slim Chickens hope that you just pay retail at the counter/window instead of building a loyal base who would shop with them more if deals were better and more available. |
| 2024-11-22 |  | | Good food and friendly service. I love the rewards program. Good music. We decided to get the food to go so we could watch something other than sports on the TVs and where it was warmer. Please consider designating at least TV for something that is non sports related. Hence, the one star deduction. |
| 2024-11-03 |  | | This Smithfield location needs help moving the drive-thru lines! 14 mins in line waiting, from order to pickup, is TOO LONG. And $29 for 2 people is very steep. There are too many "local" options for chicken nearby for this place to make it. 😞 |
| 2024-11-02 |  | | I cannot log in and I know the password is correct. It keeps giving me the "too many tries, try again later" when I've only clicked it once?!? I am unable to add the receipt from my purchase last night so I'm going to miss my points because this app isn't worth a dime. |
| 2024-10-22 |  | | still total chaos. need to change entire menu to what u can actually order since everything says meal deals and doesn't say u can just order wing. there hot are extremely mild almost zero heat. and way over-priced for what you recieve and food was cold by the time you recieve it.. |
| 2024-10-19 |  | | amazing. I've been eating here for years. a little slow moving, but idk better than zaxbys and cane's and the options of sauces are unbeatable. I'll wait a few extra minutes for the food. awesome! |
| 2024-10-15 |  | | The food is definitely a good quality with a good size portion. The price is obviously a little more than you would spend at other fast food chicken places like KFC, Popeyes, etc. But the quality is notably better, which makes sense. |
| 2024-10-09 |  | | It was a good thing I checked my order before left the drive thru. I had the wrong sauces for my salad and paid for extra which I DID NOT GET had I not checked it. The lady at the window even questioned if I was supposed to get what I said before I left the window. It gets OLD! Too bad I didn't look at my salad that was only half full! It will be a while before I come back again! |
| 2024-10-08 |  | | App works fine but 1 star because for some ridiculous, money-grubbing reason, this app has reward points that EXPIRE! Not even after a year or something, but within a few months! There is no reason to have these expire, and actively discourages me from wanting Slim Chickens for lunch. |
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