DigiTally
DigiTally connects you directly with City of Tallahassee
Total ratings
1.93
(Rating count:
195)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- The app used to work well for reporting outages and issues.
- Some users find bill payment functionality to be the only thing that works.
Cons
- App frequently fails to load, showing error messages like 'Oops, something went wrong.'
- Performance issues including slowness, glitches, and crashing.
- Difficulties with login and account creation.
- Users report that many functionalities do not work at all.
- User interface is viewed as poorly designed and inefficient.
Most mentioned
- App is broken or doesn't work reliably.
- Users experience frequent error messages.
- Performance is slow and lagging.
- Difficulties accessing features and creating accounts.
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User reviews
Recent rating average:
1.80
All time rating average:
1.93
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-11 |  | | REVIEW UPDATE: 10.11.2024. A.D. We UPDATED app and STILL its A TERRRIBLE APP. impossible to see account balance usage Keep on showing "Blocked Request" or "Your offline Check for wifi or mobile data" when refreshed. We have rebooted app many times but nothing still happens with app on our moto g stylus 5g android version 13 mobile phone. THIS APP SERIOUSLY NEEDS FIXING. or taken off playstore app now. |
| 2024-09-13 |  | | NEW REVIEW: 09.13.2024. A.D. We have seen that other users who have left negative reviews about this app are totally true its very poorly made app. it has very low performance it is practically not usable. certain page screens are NOT SHOWING information that should be there. Its also very slow or laghing when using it. These issues or problems need to be fix |
| 2024-08-26 |  | | NEW REVIEW: 08.26.2024. A.D. YES IT'S A TERRIBLY MADE APP. Dont bother with download or update Problems all in and all around this app even with the update its worst it doesn't open well or change pages well at all. NOT RECOMMENDED AT ALL. |
| 2024-07-29 |  | | Used to work well. Now, I'm completely unable to login. Once I sign-in, a screen pops up that says "Broken." I've been having to use the actual website. It feels like it's of no concern to repair either. |
| 2024-05-10 |  | | When the app was working it was great. I love being able to report outages and other issues on the app. The problem is that for the last several months the app has been completely broken and unusable. Sometimes if I uninstall and reinstall it works, but most of the time I just see a blue loading screen when I try to open the app. I really hope the city fixes it because this has been a great tool. |
| 2024-01-06 |  | | Update: The application is back up and working, but it still needs some speed improvements. Old: App was useful and helpful back when it worked, it hasn't worked (opened or loaded) for ages. |
| 2023-02-17 |  | | Glitchy as hell. One day I had to fuss with it for a half hour to get to the regular pay my utilities page. It has given me mild trouble before that incident, like needing to relaunch the app a lot, and login about half the time even with the "remember me" option clicked (i think it has this, it is 2023). 1/10 pain in the neck. |
| 2023-01-25 |  | | This app is garbage, being extremely simiar to the website. The previous app (e+ or whatever) worked perfectly, so of course they had to change it to this monstrosity and make it suck. Now when you go to literally ANY of the apps "pages" they have a menu of options you MUST scroll past to even see if you went to the right page. I see no reason to use this space consuming app when the website works exactly the same way. |
| 2022-09-27 |  | | I have been unable to access this app website for nearly a year. How can this be corrected/resolved. When I contacted the city for help to finally regain access, their suggestions did NOT help@ And today when I attempted to download the app, after I opened it the message: "something went wrong"( the identical message I have received fir more than a year. Most frustrating- especially with the storm coming |
| 2022-06-19 |  | | I have used this app in the past, but have not been able to use on my last two Motorola. I'm currently using Moto G Power. Edit: bumped stars thanks to another reviewer. I cleared the app's cache and storage. It should not require this to just start. I know that the development is probably mainly done, but work at improving this, please. This should be instantly usable for everyone. |
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