Presto
On demand Food delivery App
Total ratings
3.90
(Rating count:
8,901)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great customer service
- Easy to use
- Variety of delivery options
Cons
- Frequent app crashes and slow loading times
- Poor order tracking and GPS inaccuracies
- Limited options and inability to modify orders
Most mentioned
- Issues with customer service responsiveness
- Problems with order accuracy and completeness
- Frustrating user interface and navigation
Upgrade to see all 21 reviews
User reviews
Recent rating average:
2.40
All time rating average:
3.90
Upgrade to see all 21 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-20 |  | | A great company, nice customer service and stuff always get delivered in less than 40 minutes |
| 2024-10-11 |  | | Made life easier especially for us as women thank you 😊 |
| 2024-05-18 |  | | **Rating: ★☆☆☆☆** I recently downloaded Presto and I am thoroughly disappointed. This app is riddled with issues and fails to deliver on its promises. First of all, the user interface is incredibly clunky and not user-friendly. It takes forever to navigate through the menus, and the search function is almost useless. When trying to find specific restaurants or dishes, the app often crashes or returns irrelevant results. |
| 2024-05-18 |  | | Limited options and your orders can't be cancelable. Not to mention that the customer service is awful. Not to mention that the call centre is super rude and impolite. |
| 2024-03-10 |  | | they aren't proffesional at all no customer service , most of the drivers arent honest and they take a long time due no reaso. most of the time just to get two orders and make more money |
| 2024-01-12 |  | | The Customer service is under the surface, if a restaurant cancelled your order or the restaurant is closed no one will contact you directly, you ll be waiting for more than 30 mins at least to know the story. And also once you order something and it took longer time than expected Cuz its not approved by the restaurant, you cant cancel the order and change it directly to another restaurant, till this super Customer service approves and this process could take even one hour, which is time wasting |
| 2024-01-02 |  | | Location doesn't work properly on my phone even though It shows my exact location but somehow I cannot choose it. Works on other phones in the same location. Bad experience with support team because they lied and said our services aren't available in your area. |
| 2023-06-17 |  | | They claim to deliver within a certain time, but that promise is nothing but a hollow marketing tactic. What's worse is that they frequently mishandled orders. It was a recurring nightmare to receive incomplete orders with missing items. The food quality received via them was frequently subpar. What shocked more was the lack of concern and professionalism exhibited by customer service as I lodged complaints. I have decided to sever all ties with PrestoEat. I strongly advise others to avoid it. |
| 2023-05-05 |  | | My cow was hungry and i couldnt get her grass quickly, I so i used this app to buy her a burger and i fed it to her. Long story short, she is now six feet below the ground. Moral of the story, cows dont eat burgers. The app is cool tho. I just wish they would add an option to buy grass. |
| 2023-05-03 |  | | الابليكيشن سهل الاستخدام و الخدمة ممتازة، الطلب متاخرش و الشاب متاع الدليفري كان معاملته جيدة، اتمنالهم التوفيق Easy to use App, very professional and delivery services are good, it didnt take long time and the delivery guy was friendly |
Upgrade to see all 21 reviews