Mobile App to book and manage Prestige Car Service reservations.
Total ratings
3.74
(Rating count:
166)
Review summary
Pros
- Reliable service as mentioned by some users
- Drivers can be good, but this is variable
Cons
- App frequently freezes or does not load
- Lack of price transparency; drivers often charge more than app indicates
- Payment issues; users struggle to add credit cards or use electronic payments
- Poor customer service experiences reported
- Dirty cars and inconsistent driver quality reported
Most mentioned
- App freezes or won't open
- Drivers charging more than expected
- Difficulty with payment processing
- Quality of service varies significantly
- User preference for alternatives like Uber
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User reviews
Recent rating average:
2.60
All time rating average:
3.74
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Date | Author | Rating | Comment |
---|---|---|---|
2024-09-07 | Charmain Joseph | My daughter always use this service and they r very reasonable and reliable | |
2024-02-25 | Jill Miranda | I rather use Uber for a car service. Was in lower Manhattan requesting a car, they charged my card without having a driver and canceled my ride. I wasn't refunded my money and was refused a driver when I called them to see why my ride was canceled. USE UBER INSTEAD! USE ANY OTHER CAR SETVICE OTHER THAN THEM. I RATHER WALK THAN TO US THEM. AND THE PHONE PERSON NAMED HECTOR WAS HORRIBLE WITH ANY HELP. | |
2023-09-28 | K | Booked a ride on the app. The price was $23. When the guy came he wanted $80. | |
2023-06-03 | Marcus Wortman | I have to say that this app has been pretty good I can't complain about the service or the drivers but now the app isn't working it says the server is out I guess I will have to find another app. | |
2022-09-19 | Stephanie Santos | Was not able to use the app because it wouldn't allow me add my credit card. I tried all my cards and I always get a wrong error msg saying I entered the wrong credit card information which was not true. Please Fox this issue. | |
2022-09-14 | Bekim Uka | This app is frozen since 3 weeks ago... please double check and refresh it... thank you | |
2022-09-14 | ROBERT PROCTOR | APP WILL NOT OPEN IT STAYS ON LOGO OPENING PAGE...SMH | |
2022-09-03 | Ivan Hernandez | The app use to work for me until the recent update, now it gives me the prestige page and does not pass that page. | |
2021-09-14 | Rose Martinez | No price on the app driver charging what they want. No good | |
2021-04-21 | Cathy Ayala | It's a good app just wish I could see the price for the destination. It use to come up before but now it doesn't. |
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