Denny's
Welcome to Denny's American diner.
Total ratings
4.25
(Rating count:
67)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good customer service
- Fast service
- Convenient for ordering food
Cons
- App does not work properly
- Issues with redeeming rewards
- Location problems and incorrect information
Most mentioned
- App reliability issues
- Customer service experiences
- Problems with rewards redemption
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User reviews
Recent rating average:
3.40
All time rating average:
4.25
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-26 |  | | Tried using it kept placing orders to England |
| 2024-09-09 |  | | Very good customer service |
| 2024-06-16 |  | | App is good for ordering. However, when it comes to the rewards, redeeming them is not possible via the app. Theres no option when ordering, or going through the payment options. When queried with staff, they insist it's done through the app, untill you go through the process on the app with them, so they can see for themselves the option to use the reward isn't there. At that point a manager had to give the ok for the discount reward to be applied. Please fix the app to allow reward redemption! |
| 2024-04-26 |  | | The app never works right |
| 2024-04-24 |  | | Awesome 24/7 |
| 2024-04-16 |  | | Do not forget the UK app when traveling London |
| 2024-04-01 |  | | Awesomesauce!!!! |
| 2024-03-15 |  | | First time using. Only gave option of 9pm delivery to the table. Waited 10 minutes then told staff who mentioned it hadn't gone through to their system. In short the app doesn't work. Absolute rubbish. He sure it will take your money though! Also the opening times for the place are 21.00 to 21.00 in the evening. Do you even test your app? As a separate note, the staff were absolutely brilliant. |
| 2023-11-27 |  | | It was Thanksgiving Day (in the evening), and the service was very good! |
| 2023-10-29 |  | | Briana at East Plano Denny's is such a great lady and my boyfriend, Tommy and I always love ❤️ seeing this great sweet lady!! |
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