Playtomic - Padel & pickleball
The ultimate app for padel, pickleball, tennis and other racket sports
Total ratings
4.70
(Rating count:
74,600)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to navigate and find matches
- Good for individual booking
- User-friendly app experience
- Helpful for arranging matches
Cons
- Poor customer support and responsiveness
- Issues with notifications and message delivery
- Confusing UI and navigation after recent updates
- High fees and poor cancellation policy
- Inconsistent booking experience with mixed-up matches
Most mentioned
- Customer support issues
- Notification problems
- Confusing user interface
- High fees for bookings
- Difficulty in cancelling bookings
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User reviews
Recent rating average:
2.20
All time rating average:
4.70
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-03 |  | | they allow scams from clubs and bad players, support is inexistent, you can pay for a match win and your opponents can reject the results and avoid losing score, they can do it multiple times and nothing happens. Not recommended. |
| 2024-12-28 |  | | really easy app to navigate & find open matches. I'm visiting Birmingham from London for the weekend, and it's been so easy to find a local match. I hope all padel venues could be on this platform & make it so that its free for them to be part of it, and we as customers pay them as part of our admin fee. |
| 2024-12-23 |  | | It works well to book courts and to make payments. It's also very neat in how it can split the bill for each player. The search filter for available courts by feature doesn't work well, though. You still get all the courts in the results with a strike-through or you can only search per hour. It depends on which search window you're in. |
| 2024-12-19 |  | | Good for individual booking but could be better by allowing groups to vote on available times. |
| 2024-12-14 |  | | Doesn't support Pickleball - try to find matches, the ONLY options are Padel and Tennis. |
| 2024-12-14 |  | | notifications won't come through on the nothing phone, it's not the phone settings |
| 2024-12-14 |  | | Add an option to approve players before they join your game. And also an option to reserve a spot for another player. Current chat bot is not helpful at all |
| 2024-12-10 |  | | DO NOT USE THIS APP. I booked a court and tried to cancel a day in advance due to bad weather (there were warnings for a storm), and they refused. I ended up losing the entire booking amount, which was a considerable sum. |
| 2024-11-27 |  | | Bad customer support service. The idea of offering "cancellation" without an actual cancellation option is absurd. |
| 2024-11-25 |  | | worst app I've ever encountered. UI is appalling. player level setting makes zero sense. just trying to set up a game with friends who are all fellow members at the same club is like platting snot. Will be lobbying our club to find a better partner for this. it's awful |
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