Playback Health
Playback Health helps organizations improve care outcomes.
Total ratings
3.09
(Rating count:
23)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great communication tool between patient and provider
- Allows communication with family when loved ones are in the hospital
- Intuitive and helpful app
Cons
- Login issues, including looping and errors when trying to access the app
- Crashes frequently
- Invalid birthday errors preventing login
- Overall bad user experience and design
Most mentioned
- Login issues
- Crashes
- Communication functionality
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User reviews
Recent rating average:
2.40
All time rating average:
3.09
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-04-10 |  | | Works fine on IPhone not Android |
| 2024-03-07 |  | | Great communication tool! Opens up the crucial door for communication between patient and provider without placing excessive burden on either side. |
| 2024-03-01 |  | | Infinite loop trying to log in. Every time I put in my information it just takes me back to the login screen. Horribly designed app indeed. |
| 2023-07-07 |  | | POS doesn't send verification # |
| 2022-08-13 |  | | Works well and is upto date |
| 2022-05-23 |  | | doesnt work. "invalid bday" |
| 2022-03-29 |  | | This app is terrible always crashes and never works. Reported multiple times with crash reports. Northwell health should consider a new app / provider as this doesn't represent them well. |
| 2022-03-08 |  | | Does not have enough information |
| 2021-06-02 |  | | Doesn't work!I can't log in and even read Terms and conditions policy🤦 |
| 2021-05-20 |  | | Awesome |
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