Pizza Hut UAE - Order Food Now

Official Pizza Hut UAE Pizza Delivery & Takeaway Ordering App for Android!

Total ratings

3.99 (Rating count: 8,962)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy payment processing
  • Quick delivery
  • Good pizza quality
  • User-friendly app layout and easy navigation
Cons
  • Frequent app crashes and bugs
  • Order failures with money deducted
  • Poor customer service and support
  • Problems with order confirmation and missing items
  • Issues with location selection and incorrect branch assignments
Most mentioned
  • Order was placed but not confirmed, leading to money being deducted
  • App frequently crashes or fails to process orders
  • Customer service is unhelpful and difficult to reach
  • Issues with delivery times and wrong orders
  • Good pizza but significant issues with the app
See reviews for Pizza Hut UAE - Order Food Now on Google Play Store
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User reviews

Recent rating average: 2.50
All time rating average: 3.99
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Rating filters

5 star
16% (4)
4 star
4% (1)
3 star
4% (1)
2 star
0%
1 star
76% (19)
Date Author Rating Comment
2024-11-27
caty kamal
My order has been cancelled and I can't see it in order history at allllll to show my bank as proof and when I called them they said we can't help you and won't send any screenshots of the cancellation that they literally see on there system very bad application and customer service doesn't even deserve the 1 star
2024-11-26
Bas Nama
One of the worst app... I would strongly recommend to work on it or close it
2024-10-27
Al Shamsi
Provided me the best option to order a customised pizza, with easy payment processing and quick delivery.
2024-10-27
Muhammad Saleem
It's good, default address option should be available. Use case is, sometime driving but you want to pickup from favorite outlet instead of current locations outlet
2024-10-19
Mazdak Mirahmadi
Placed an online order..my money deducted and then received failure message!!
2024-10-15
Leena Sharma
This app is really good and the pizza and delivery services are also really good
2024-10-12
Muhammad Inam Ullah
the pizza is good no joke but the app has issues with orders and payments...I placed an order twice for the limo combo deal and the payment for them was deducted once each from my bank account the first one was for a future delivery and the second one was for a current delivery my payment went through but my order didn't twice!! I JUST WANTED PIZZZAAA
2024-10-07
Kareem Yasser
The app has a problem that is not being fixed it takes your money and does not submit the order and if you dont check and call you will not get a refund and for the refund it's takes a week. This has already happened to me twice.
2024-09-19
G-10 GOMES CA JAMANCA Helma
the app is great and orders confirm automatically after ordering, thanks a lot. I give 4 because I wanna know how the delivery services will be first.
2024-08-08
Gurtek Punjabi
Something messed up is going on everytime with my order. Whenever I order pizza it is always send the order to the far pizza hut branch in this case the delivery takes 1 and half hour which is too long time. When I call them they say your order has been sent to the branch near you. Which it takes time everytime I order. Please fix this order address issue. Thanks.
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