Penske Service

Service providers can input real-time updates during roadside assistance events.

Penske Service - Real-Time Roadside Assistance

"Penske Service" is an Android app designed for service providers to input real-time status updates during roadside assistance events, enhancing communication with drivers. Features include detailed road call reports, a comprehensive listing of active calls, multiple status options with ETA updates, and GPS tracking for real-time visibility. Push notifications inform users of any changes or cancellations, making the roadside assistance process streamlined and efficient. A login is required to use the app, ensuring secure access.

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App stats

By: Penske Truck Leasing Co., L.P.

Users: 4,074

Rating: 4.25

(8)

Version: 2.3.0 (Last updated: 2024-11-29)

Creation date: 2021-12-14

Email: se*****@penske.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
full network access
run at startup
prevent device from sleeping

Ranking

# 656,979 ▲ 1,455

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

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App summary

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The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance.

Features:
• Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order
• Road call listing – all active road calls displayed in one place for ease of reference and updating
• Update on statuses – multiple status options with ETA are available to choose from, and status changes entered will automatically update Penske systems
• Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking
• Push Notifications – sent when a road call location has changed, or service has been cancelled

Log in required to use the Penske Service app, unless otherwise directed.

User reviews

Log on process

Tmrolln, 2024-07-23

Great app! Only thing is we really need to be able to clock onto jobs so for those who do 24/7 roadside we can just clock in and out from the app instead of trying to get thr tablet set up!