Hawaiian Bros
Order online and track your One Ohana Rewards!
Total ratings
4.80
(Rating count:
950)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great food
- Excellent customer service
- Easy to use for ordering
- Food is usually ready when you arrive
- Good selection of food
Cons
- App crashes or fails to load
- Difficulties with payment options
- Navigation issues and lack of clear instructions
- Reward program expiration dissatisfaction
- Inability to order drinks in the app
Most mentioned
- Food quality and taste
- App usability and technical issues
- Customer service experience
- Problems with the rewards program
- Issues with order accuracy and fulfillment
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User reviews
Recent rating average:
3.80
All time rating average:
4.80
Upgrade to see all 27 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-11 |  | | WORST APP EVER. App doesn't work = No business from my side. I don't care much about their terrible rewards program. The app just won't let me place an order! Tried it several times to the point I have given up. If HB don't want to fix their App, they won't earn my business, simple. Can't order online? Won't receive an order. Goodbye! Hawaiian Bros' LOSS. |
| 2024-12-08 |  | | Always a great time and awesome food! App is a bonus! |
| 2024-12-04 |  | | Love this place. App is easy to use, and the setup of the account was a breeze |
| 2024-12-02 |  | | The foods great but the app and website suck. It would be nice to be able to use for points but overall I can't even figure out the app, lots of options go absolutely nowhere. But the food is delicious for the midwest. |
| 2024-11-12 |  | | Good is always delicious and the service is top notch 🤩 |
| 2024-11-05 |  | | Would be better if you card doesn't get completely deleted when it declines one time. |
| 2024-09-30 |  | | Great food and the workers are always quick and kind. App is a little difficult to navigate at first but it didn't take long to figure it out. |
| 2024-09-24 |  | | I wish you could scan receipts of orders you already bought to get their points.. Love the dang food though |
| 2024-09-10 |  | | Quick and simple ordering. Can make a order with substitutions. Very easy to use. |
| 2024-07-22 |  | | First, the fact that I have to spend $70 to get $3.50 credit almost offends me more than an app without any type of rewards. Just leave the imaginary rewards off. Second, it's not as bad as the sonic app but it's pretty clunky. Slow to let me click on anything. I couldn't get out of the drink menu unless I went all the way home and started over again. Annoying. |
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